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Client Engagement Associate
Gravity Research Washington, DC
$38k-48k (estimate)
Full Time 2 Months Ago
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Gravity Research is Hiring a Client Engagement Associate Near Washington, DC

Gravity Research is seeking a highly motivated candidate to join our growing firm as a Client Engagement Associate. The ideal candidate will have excellent written and oral communication skills and will be exceptionally organized, persistent, and collaborative.

This is a dynamic role that spans sales, operations, administrative, and client services responsibilities and functions within a growing research and consulting enterprise. This role works directly with the Chief Business Development Officer. Gravity Research’s revenue team offers ample opportunities for mentorship and development.

Gravity Research, born of National Journal, is a premier custom research and insights organization supporting corporate, association, and nonprofit clients. Our mission is to empower organizations to anticipate risk, spot opportunities, and rationalize reputational concerns against a backdrop of evolving public pressures.

What is the Gravity Research Revenue Team?

The Gravity Research revenue team is looking for a talented candidate to help our expanding team drive growth for our government affairs business. Our business is dedicated to equipping advocacy leaders with insights to support and supplement their key campaigns and top policy objectives. This position will coordinate closely with colleagues on both the Revenue and Research teams. 

Your responsibilities will include:

● Lead outreach to DC’s premier public policy organizations

● Arrange introductory meetings between NJR’s senior leaders and executives at Fortune 500 companies and leading trade associations active in federal policy

● Represent the Chief Business Development Officer and the National Journal brand with external parties via email communication, phone calls, and in-person engagements

● Work closely with internal teams to understand client needs and construct creative solutions to address client challenges

● Support clients across the revenue cycle as they understand how our solutions address their specific needs

● Build and manage a pipeline of qualified accounts

● Keep accurate logs of account details, activities, and contact information using a CRM platform (Salesforce)

● Coordinate knowledge management by maintaining databases and shared drives

● Perform administrative support for the Chief Business Development Officer and provide operations support for the revenue team

● To perform this job successfully, each essential competency and responsibility must be performed satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform essential functions. Other duties may be assigned to meet organizational goals.

Qualifications of the Ideal Candidate:

● Strong work ethic driven by intellectual curiosity, persistence, and tenacity

● Excellent written and oral communicator

● Creative thinking and resourcefulness in problem-solving

● A self-starter, eager to deliver external and internal customer service

● Strategic thinker with a track record of finding creative solutions to improve workplace processes and systems

● High-level organization and time management skills with the ability to be proactive, effectively prioritize tasks, and efficiently respond to urgent requests

● Awareness of and interest in what happens in Washington

● Bachelor’s Degree from an accredited college/university

● Active contributor to a diverse and inclusive workplace

Employment Type: Full-time

Compensation: The salary range for this role is $60,000-$65,000 commission

Location: This job is based in Washington, DC. National Journal operates on a hybrid basis, with employees required to be in the office every Tuesday, Wednesday, and Thursday. 


About Us

Across Gravity Research, generally, the firm looks for three “pillar gifts” in you, and everyone else. In all of us, these are more aspirational than actual, but they are central in our intentions –

  • Force of Ideas: At the center of Gravity Research’s work are the ideas within our work. We believe that ideas—the good and not—have consequences. Our ultimate objective is to bring rigor, insight, and intellectual honesty to the goal of separating the bad from the good, and giving voice, argument, and flight to maintaining the latter.

  • Spirit of Generosity: Gravity Research seeks in its ranks a spirit of generosity: a natural disposition in each colleague toward service and selfless conduct. Our writing should be cut from the same cloth—critical on the merits, but informed by charity and forbearance in measuring motive and personal character.

  • Radical Responsibility: We give our people a lot of responsibility early on, and our top performers embrace it. We believe in holding ourselves and our colleagues accountable, taking ownership over big things, striving for excellence, and celebrating success.

Gravity Research is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

05/30/2024

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