1 Service Desk AnalystGravity IT Resources Job in Clearwater, FL
Gravity IT Resources is Hiring a Service Desk AnalystGravity IT Resources Near Clearwater, FL
Job Title : Service Desk Analyst
Location : Tampa, FL (Hybrid)
Job Type : Contract to Hire
Salary Range : 55-75k
Employment Eligibility : Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the .
for any employer directly
Position Overview
The Technical Support Analyst provides support to the organizations IS customers for computer, application, system, device, access and hardware issues.
Our client is a not for profit health system in the Tampa Bay Area.
Duties and Responsibilities
- Identifies, researches and resolves technical problems of moderate complexity
- Provide excellent and timely technical support and troubleshooting for systems
- May coordinate with other teams or departments to resolve customer incidents and fulfill user requests
- Maintains department-wide communication to ensure prompt incident resolution, repair and replacement of hardware, software and system functions
- Performs other duties as assigned
Required Experience and Skills
- 2 years of IT Service / Help Desk Experience OR 2 years of customer service expreince and an A Certification
- Strong communication skills
- Ability to work in a fast paced and high volume environment
- Strong customer service skills
- Healthcare Expreince is a PLUS
Job Summary
Full Time
Business Services
$47k-58k (estimate)
05/11/2024
06/21/2024
gravityitresources.com
FORT LAUDERDALE, FL
<25
2015
RICK CONNOLLY
$5M - $10M
Business Services
Related Companies
About Gravity IT Resources
Gravity IT Resources is a talent centric, referral driven and culture focused IT staffing firm. We help our clients find highly skilled, highly engaged IT talent to execute their mission critical projects in application development, IT infrastructure and IT support. Gravity IT Resources wakes up every day with a mission to provide IT talent and our employees with compelling career opportunities and a powerful framework to build a life of significance and purpose. We believe by putting the needs of IT talent first, we can offer IT talent AND our clients real value. Gravity IT Resources provides... IT talent: Innovative financial and personal development programs that improve lives, making Gravity IT Resources the employer of choice for top IT talent Opportunities for passive income by referring qualified candidates and assignments Access to multiple assignments with an emphasis on both technical and cultural fit 24/7 access to a dedicated Talent Agent to help achieve career objectives Gravity IT Resources provides clients: Access to a community of growth oriented, highly engaged and positively referred IT talent Shorter search lead times and access to a wider net of better qualified, often passive candidates A true partner with tools to help assess technical AND cultural fit 24/7 access to a dedicated Client Advocate to achieve business objectives We invite you to learn more about our unique approach to IT staffing and hope you join us as an employee, client, referrer or friend. Together, we can make a difference! http://gravityitresources.com/careers/
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