Position Description:

Maintains thorough familiarity with applicable Human Resources (HR) systems, taking initiative to consistently look for ways to make HR systems more efficient and effective. Researches issues and enhancement requests, making recommendations on configuration changes. Assists with report generation to meet the organization's needs, evaluating trends within Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, and curating the data. Develops process mapping, standard operating procedures, and job aids as needed. Responsible for overall data integrity with reporting and data trends.

Essential Duties and Responsibilities:

• Observes the organization's HR system needs, helping to anticipate and develop possible solutions for HR and other business areas by proactively researching system features.
• Configures, oversees, and maintains optimal function of the current Human Resources Information System (Workday), which will include development, maintenance, security, installation, and updates.
• Partners with other business areas, as needed, to gain better understanding of business needs and the potential to solve them.
• Actively solicits feedback on HR systems and processes from the various HR areas and business.
• Builds relationships internally and collaborates effectively on cross-functional teams.
• Maintains a strong and positive relationship with IT, assisting each other as needed with integrations, uploads, security, testing, and biannual Workday updates.
• Provides HR systems support to the organization in a positive and constructive manner.
• Manages relationships with external vendors, as assigned.
• Responds to report requests, compiling and designing reports for audits, surveys, projects, etc.
• Develops and maintains industry-leading standards for HR process mapping and standard operating procedures to document configuration and encourage knowledge sharing.
• Helps proactively maintain data integrity in systems by running queries and analyzing data.
• Assists in the implementation of all new HR systems and current system updates.
• Recommends process/customer service improvements, innovate solutions, policy changes, and/or system enhancements to improve user adoption and ease of use.
• Develops and delivers internal technical training on data management, systems, reports, processes, best practices, and features.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's Degree preferred, in Business or related degree or equivalent work experience
• Minimum 1 year of experience with Workday HCM
• 2 - 4 years' experience evaluating, implementing, and managing HR systems
• 3 years' experience in HR preferred
• Proficient in MS Office Suite with the ability to analyze complex data using strong Excel skills
• Ability to handle a significant workload and effectively prioritize with a high degree of autonomy
• Self-starter with the ability to effectively manage multiple searches and projects simultaneously
• Ability to collaborate and work effectively in groups and in partnership with others, with strong customer service orientation
• Strong organizational and follow-up skills and the ability to function under pressure and meet deadlines
• Experience with building collaboration across multiple teams and functions
• Ability to adjust to multiple demands and shifting priorities while demonstrating flexibility and resilience
• Excellent written and verbal communication skills
• Ability to read and speak English fluently
• Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.