This position is responsible for providing administrative support to ensure efficient operation of the Administrative Office. This position supports directors, managers, and employees through a variety of tasks related to organization and communication.

Duties and Responsibilities

• Answers and directs telephone calls, including screening calls and taking messages when appropriate
• Arranges couriers (UPS, etc.) and routes mail, faxes, and paperwork received on the trucks
• Warmly welcomes visitors and guests, answers questions, offers refreshments, and directs to the correct offices
• Provides administrative support for each of the department Directors
• Assists in data entry and preparation of regularly scheduled reports
• Ensures operation of office equipment by completing preventive maintenance requirements and calling for repairs
• Maintains an inventory of office and production supplies and orders items when necessary
• Carries out administrative duties such as filing, typing, copying, and scanning
• As requested, schedule meetings and order agency-related meals or materials
• Assist with booking flights, hotels, and rental cars for staff travel
• Ensures general orderliness and cleanliness of the front office and kitchen
• Assists with weekly office deposit
• Maintains donor database and assists in sending donor thank you letters
• Perform other job-related duties as assigned
• Maintains confidentiality when working with sensitive information

Required Skills and Abilities

• Excellent communication abilities, including speaking, writing, and active listening
• Effective organization and time management skills (e.g., prioritization, multitasking, and planning)
• Great customer service skills (e.g., a personable and positive attitude)
• High typing speed and accuracy
• Good computer skills, including basic troubleshooting and Microsoft Office, Excel, printers, and Outlook (email)
• Ability to work independently with minimal supervision
• Keen attention to detail

Education and Experience

• High School Diploma or equivalent
• Associate degree preferred
• Two years of work experience or post-high school training in the clerical field.

What you are eligible for as a full-time employee

• Generous paid time off
• Paid holidays
• Medical, dental, & vision benefits
• Long-term disability insurance at no cost
• Critical illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options

What we bring to the table

• Individualized onboarding & training to make you successful on the job.
• A supportive team environment
• A culture built upon our core values of Trust, Respect, Dedication, Responsibility, and Innovation
• Career support and planning

Physical Requirements

These work environment factors are general: CONSTANT: Sit and near vision. FREQUENT: Bend neck; talk/speak; sit and visual accommodation. OCCASIONAL: Lift and carry up to 10 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.