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Description
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Walter Reed Military Medical Center in Bethesda, MD. As a Quality Assurance Specialist, you will play a crucial role in developing and managing a comprehensive quality assurance program for the department. The successful candidate will be responsible for auditing work products across the department, ensuring they meet established standards, and providing valuable recommendations for analysis improvement.
Responsibilities:
Develop and manage a quality assurance program for the department.
Audit work products, including Standard Operating Procedure documents, to ensure accuracy, currency, and utilization.
Review and assess tickets to ensure accurate documentation and adherence to proper workflows.
Conduct workflow reviews by collaborating with team members to walk through tasks, identify any deviations from established workflows, and make recommendations for improvements.
Summarize analysis for leadership review, providing valuable insights and recommendations.
Ensure the department follows established processes and procedures, identifying and addressing instances where deviations occur.
Make recommendations to management regarding updates to workflows or additional training/education based on findings
Requirements
Secret clearance is required.
Sec certification is mandatory.
Proven experience in quality assurance and process improvement.
Strong attention to detail and analytical skills.
Excellent communication and interpersonal abilities.
Ability to work collaboratively with team members and management.
Familiarity with auditing procedures and documentation processes.
Comfortable working on-site at Walter Reed Military Medical Center in Bethesda, MD.
If you are passionate about ensuring quality and compliance within a dynamic healthcare environment, we invite you to apply for this exciting opportunity to contribute to the success of our team at Walter Reed Military Medical Center.
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Full Time
$89k-107k (estimate)
05/04/2024
05/17/2024
dsg-it.com
BETHESDA, MD
100 - 200
2005
KEITH G SCOTT
$10M - $50M
IT Outsourcing & Consulting
Diverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors. Our experience and commitment to client relationships enables us to provide creative, innovative and cost-effective solutions. DSG is a premier provider of information technology and business solutions to government agencies, system integrators and government contractors. Our project management experience and commitment to client relationships enable us to provide creative and cost-effective so ...
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The following is the career advancement route for Quality Assurance Specialist positions, which can be used as a reference in future career path planning. As a Quality Assurance Specialist, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Specialist. You can explore the career advancement for a Quality Assurance Specialist below and select your interested title to get hiring information.