Job Overview

The Supervisor, Quality Assurance (QA) will lead and develop assigned quality personnel and provide guidance for cross-functional teams to support the quality and food safety requirements of the products produced and shipped from their location. This role also supports and enforces the certification, regulatory, customer, and brand requirements as outlined by the business and implements continuous improvement projects to meet these requirements.

Duties & Responsibilities

• Supervise, lead, and motivate a team on the manufacturing floor and QA Lab to deliver results by communicating company goals; including quality and customer satisfaction, safety practices, and deadlines
• Engage and develop teammates through effective performance management, coaching, and training
• Implement continuous improvement methods while maintaining customer focus, and embody company purpose and values to inspire servant leadership
• Manage and support the Consolidated Management System (CMS) program that ensures company quality assurance specifications, and regulatory requirements are met; understand and support the documentation, training, and organizational requirements for maintaining a globally recognized quality and food safety certification; serve as the program owner, and perform internal audits of the program elements
• Manage the processing of laboratory data, monitor the data for accuracy through exception reporting, analyze the data, recognize unfavorable trends, and makes process improvement recommendations
• Support and assist in audits from internal and external regulatory, certification, customer, and or brand owner sources

Knowledge, Skills, & Abilities

• Manufacturing experience and Food Industry knowledge
• Familiarity with lab equipment and testing within a manufacturing environment
• Math and analytical skills and problem-solving ability
• Computer skills including MS Office, statistical software, SAP, Kronos preferred
• Knowledge of sanitation and beverage processes
• Familiar with High Pressure Liquid Chromatography (HPLC) and Gas Chromatography (GC) Technology
• Knowledge of microbial and aseptic techniques
• Ability to multitask in team development, time management, and effective communication skills
• Ability to work in a fast-paced food manufacturing environment with seasonal temperatures, flexible shifts, and weekend and holiday work based on business needs
• Ability to stand for extended periods of time; walking manufacturing floor; climbing stairs, and lift, up to 25lbs

Minimum Qualifications

• Associate’s degree or up to 3 years of college or technical school
• Knowledge acquired through 1 - 3 years of work experience
• Biology, Chemistry, Food Science, Health Sciences

Preferred Qualifications

Degree or experience in Biology, Chemistry, Food Science, Health Sciences

Work Environment

Noisy, wet, and extreme temperature environment