Department: Asset Protection (AP)
Reports to: Director of Asset Protection
FLSA Status Exempt- Full Time

Salary: $58K to $62K

Address: 1140 West Loop North, Houston, TX 77055

Mission Support:

Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Position Summary:

Develop, implement, and manage GWH’s Safety Program. Develop and maintain an effective safety program, which will include variations and changes due to issues that are trending. Develop and implement policies related to the safety of GWH’s team members and assets, customers, donors, etc. Major responsibilities are to identify, evaluate opportunities and best practices, along with compliance parameters, and work closely with Asset Protection to develop and implement strategies to minimize exposure to loss.

Essential Duties and Responsibilities:

• Safety:
• Ensure implementation and execution of GWH’s Safety Programs to ensure compliance with all Federal, State, and Local Health and Safety Regulations.
• Improve the Safety Program(s) to enhance performance, decrease liability, and improve claim losses.
• Supports regular Safety Committee meetings and content facilitation.
• Develop, plan, and present safety-related training.
• Monitors team member activity, and trending analytics to gauge the effectiveness of the safety program and safety training conducted.
• Ensures accreditation requirements as they relate to safety and health for CARF items.
• Audits, Inspection & Compliance
• Implements, manages, supports the development of corrective and preventative measures to identify compliance standards, and correct unsafe conditions.
• Maintain current knowledge of federal, state, and local laws, codes and regulations, and industry trends; assess their applicability to Goodwill operations, make recommendations, and develop and maintain compliance measures.
• Manages and conducts site visits to ensure risk management strategies, safety strategies and training are adhered to through audit and or inspection and communicates findings to respective leadership.
• Manages and assists with internal audit processes and procedures to ensure processes such as inspections, data analysis, support and partnership are completed to reduce overall risk/loss.
• Develops and recurringly reviews programs required for OSHA compliance.
• Incident Management & Corrective Action:
• Partner with the Director of AP on current and recently open and closed safety investigations.
• Investigates accidents, studies root-cause analysis, implements preventive measures, and reviews overall ROI of safe practices.
• Conducts and facilitates investigations involving work-related injuries and unusual incidents including fire, property, and auto incidents.
• Ensures incidents are closed within seven days of incident submission.
• Maintains confidentiality and uses discretion in dealing with sensitive or controversial issues and information.
• Partnership:
• Partners with stake holders/ different appropriate department leaders and manages process to ensure that all open incidents are closed timely.
• Respond and assist to all critical incidents and emergency response situations including communication, problem solving, and remediation.
• Partners with operational leadership and review accident incident trends to identify failure points and devise a process to minimize future risks.
• Supports the loss control and claims process in connection with insurance carrier loss control specialists and government fire and safety representatives and resolves recommendations.
• Training:
• Conducts new hire orientation as it relates to Safety and AP training as assigned.
• Attends and participates in weekly, monthly, and quarterly team meetings at corporate and store levels.
• Supports Management by providing feedback and coaching while in the field.
• Recommends and provides training and retraining as needed to ensure compliance with government regulations and GWH policies.
• Reviews and supports in the training of any Safety related SOPs and tools as assigned.

Additional Responsibilities:

• Demonstrates GWH’s Core Values in all actions. Ensures adherence to all GWH Policies & Procedures, Loss Prevention & Safety Regulations.
• Demonstrates professionalism, and good judgment and presents a friendly, cooperative attitude.
• Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Must be able to work occasional after-hours and weekends. This position may require travel to multiple locations daily.
• Participate in mandatory training as assigned.
• Performs other duties as assigned.

Key Performance Indicators:

• 85% of all facilities have their annual workplace assessments/inspections completed as scheduled.
• 85% of all Drill and Emergency tests are completed as scheduled.
• All documented incidents are investigated and resolved with corrective action timely.
• Workers’ compensation expense and mod factor.
• Tracks and Reports Status of “All” audits, meetings, and action plans (timely and relevant)
• Increase Transaction value vs LY.
• Training/Certification completion and compliance.
• OSHA, Physical Security, and HCP Compliance
• Quality of investigation, and partnership with HR and Ops (prosecution and/or corrective action records managed mostly independently, measured by feedback from team leaders).
• Integrity, timeliness and quality of Safety Program Reporting.

Minimum Qualifications:

• Bachelor’s degree or equivalent in work experience is preferred.
• Five (5) years of Retail Safety or Loss Prevention experience is preferred.
• Experience in management of occupational safety and/or health and safety programs.
• Knowledge of fleet safety, OSHA, and DOT law.
• Expertise in material handling accident prevention.
• Computer literacy to include MS Excel, Word, Power Point, and Outlook

Physical Requirements/Work Environment:

The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift, up to, 40 lbs. An indoor work environment with occasional exposure to outside temperatures. The noise level in the normal work environment is, usually, moderate.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Houston, TX 77055: Relocate before starting work (Required)

Work Location: In person