CHANGE LIVES & LOVE WHAT YOU DO

Good Feet is a specialty retail store focused on the health and wellness of our clients. We lead our unique industry and have proprietary products that customers can only find through our stores. We believe in creating a positive impact, doing the right thing, and helping people live their best lives. If you are looking for a position where you can truly make a difference in someone's quality of life, we would like to meet you.

We are looking for a Systems Engineer to join our Digital Solutions Group, focusing on the implementation and support of technology utilized in our Home Office and 30 Good Feet Store retail locations. This full-time position reports to the Lead System Engineer and will work from Portland, Oregon or Atlanta, Georgia.

Our team members enjoy:

• Annual salary
• 401K with up to 4% company match
• Comprehensive health benefits with eligibility after 30 days of employment (medical/dental/vision)
• Employer paid basic life insurance 
• Employee discount 
• PTO and sick time
• Role based in Atlanta, GA (Hybrid)

Your talents:

• Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures. 
• Familiar with networks and security with hands-on experience.
• Handling customer technical support cases through phone and email submission.
• Manage and monitor all infrastructure and system installations, including configurations, testing, and maintenance.
• Participate in the support and operation of retail store locations including installation and maintenance of technology equipment both on site and remote. 
• Administer assigned technology focus across IT infrastructure.
• Maintain current knowledge of technology developments in assigned area(s).

Required skills:

• A minimum of 2 years of hands on experience with troubleshooting technology issues Windows PCs, IOS or Android tablets
• Experience with Retail Store technology including Point of Sales and CRM applications a plus
• Experience managing users and services in Google Workspaces or Microsoft Office 365
• Hands on experience with networking hardware and software solutions
• A solid understanding of Agile project management
• Ability to foster and support a customer-focused environment.
• Results driven and self-motivated

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