Title: Akamai CDN Engineer [BizID#6824]

Location: Atlanta, GA (Remote for now. Potential for hybrid or onsite model in the future.)

Experience: 5 - 10 years

Job Description:

• 5-10 years of progressive experience in cloud engineering, site reliability, devops, system infrastructure, or a related technical role.
• Deep knowledge of and experience with cloud infrastructure services (Google Cloud Platform, AWS).
• Proven experience optimizing reliability and performance and scaling technical infrastructure in a fast-paced and collaborative environment.
• Strong analytical skills and ability to provide data driven recommendations for critical decision making, mainly around system reconfiguration and improvement.
• Willingness and ability to be "on call" to address unforeseen issues outside of normal working hours as needed.
• Akamai CDN, Imperva CDN, Fastly, Cloudfront, CloudFlare etc.
• Performance, web acceleration techniques.
• Terraform.
• Knowledge of Kubernetes infrastructure in a production environment.
• Experience with monitoring tools such as Datadog, Quicksite, Kibana-Log Stash, Splunk, ability to understand metrics and impact to system performance, and ability to build dashboards and alerts to ensure system reliability.
• Experience managing database systems such as Postgresql and Mysql.
• Experience with load-testing technologies.

Responsibilities:

• This individual is responsible for the analysis, design, implementation and maintenance of the automation tasks for our platform, operations, system engineer.
• This individual is also responsible for collaborating with application owners and security vendors to update / tune Web Application Firewall (WAF) and bot mitigation security policies.
• Working with Akamai's product & services, you are involved in every facet of Akamai's customized services for Client's Digital Platform.
• Monitoring, troubleshooting and resolving server and platform, application, network problems.
• Working with various internal / external stakeholders to narrow down problems and achieve resolution.
• Ensuring SLAs are achieved and Web Platform Operations work quality expectations are met.
• Ensuring the accuracy of the Platform Operations procedures/documents, runbooks.
• Diagnosing troubles identified by platform, infrastructure, application, network, monitoring and working to resolve issues.
• Acting as an escalation point with the Web Platform Operations.
• Working directly with Akamai's SMEs, direct product and professional services teams, you are involved in every facet of Akamai's services teams, you are involved in every facet of Akamai's services engineering & operations.
• You can contribute to Client's Web Platform Operations success while being part of a very important team.
• Good understanding of networking protocols: DNS, HTTP, SSL, SMTP, TCP.
• Monitor mission-critical systems and infrastructure to ensure proper function with a focus on continuous improvement and optimization.
• Identify and investigate bottlenecks and latency issues and implement strategies to proactively address potential challenges.
• Measure and analyze system health at granular and holistic levels and leverage data to drive decision making, continually innovating and scaling systems to meet business objectives.
• Provide operational support as needed; identify, investigate and resolve complex technical issues as they arise.