44 Call center associate Jobs in Columbus, OH
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Golden Reserve is Hiring a Call center associate Near Columbus, OH
Description :
Client Relations Associate
Dublin, Ohio
Full-time position in-office
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Golden Reserve is seeking a detail-oriented and customer-focused individual to join our team. As a Client Relations Associate, you will be part of our high-performing Scheduling Team.
We run TV Shows, Radio Shows, Ads and other marketing activity across 7 cities generating phone calls and web forms that have to be handled with extreme care.
The Client Relations Associate is dedicated to handling those inbound leads by following our scripts, overcoming objections and getting the caller scheduled to meet with a member of our team.
This role is integral to our mission of empowering retirees with clear, actionable financial guidance.
About the Role :
- Act as the primary point of contact for inbound callers, addressing concerns about meeting, providing information about our process, and ensuring a positive experience.
- Collaborate with the Scheduling Team to coordinate and schedule appointments with Retirement Planners.
- Engage with new prospects to help them gather and provide the necessary information as they prepare for their meeting.
- Work closely with the Scheduling Team Manager to support the team's goals and objectives.
You're a perfect fit if you :
- Have excellent communication and interpersonal skills, with a customer-centric approach.
- Possess strong organizational skills and attention to detail.
- Demonstrate the ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer :
- Competitive base salary of $40,000 plus incentive compensation.
- Full-time position with opportunities for career growth within a mission-driven company.
- Health insurance, dental insurance, 401(k), and life insurance benefits.
- A supportive and collaborative work environment.
Please note : This position will require working a full weekend once every 3 weeks with two weekdays off to balance the work week.
The rotating schedule in summary is :
Week 1 : Work Monday Friday
Week 2 : Work Monday Thursday. Off Friday. Work Saturday Sunday.
Week 3 : OFF Monday and Tuesday. On Wednesday Friday. Off Saturday Sunday.
And repeat.
Ready to contribute to a team that's transforming the financial services industry for retirees? Apply now and be part of a company that values its employees and strives to make a meaningful difference in the lives of our clients.
Before you apply, we encourage you to explore Golden Reserve's mission and unique approach to financial planning through the provided links :
Watch our TV show, Expedition Retirement : https : / / www.youtube.com / channel / UCwCkZujo5qfXawlLRNHbdnw · Listen to our radio and podcast shows : https : / / goldenreserve.
com / radio-and-podcast /
Read our CEO's Amazon bestselling book, Fire Your Financial Advisor : https : / / www.amazon.com / Fire-Your-Financial-Advisor-Exploitation-ebook / dp / B0BSB5Q5C6 · Visit our website : https : / / goldenreserve.com /
If you're passionate about our mission and committed to exceptional service, we look forward to receiving your application!
Requirements :
Compensation details : 40000-40001 Yearly Salary
PI5dfc684e2c0e-31181-34206715
Last updated : 2024-04-30
Job Summary
Full Time
$45k-58k (estimate)
05/02/2024
05/23/2024
goldenreserve.com
Dublin, OH
<25
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The job skills required for Call center associate include Scheduling, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Provide outstanding customer service.
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Step 3: View the best colleges and universities for Call Center Associate.
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