Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Assist with medical administrative support tasks, such as filing and organizing documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide excellent customer service and address patient inquiries or concerns
- Collaborate with other team members to ensure smooth operations of the front desk

Requirements:
- Previous experience in an administrative or receptionist role, preferably in a medical or dental setting
- Familiarity with medical terminology and procedures
- Proficiency in using phone systems and office equipment
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Understanding of patient service principles and commitment to providing exceptional care

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics
• Surgery

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person