Renew is a patient-driven healthcare provider focused on providing a technologically advanced completely digital, implant-supported and implant-retained full-mouth restoration solution for patients suffering with missing and failing teeth. Renew's state-of-the-art dental surgical center in Delray Beach, FL is looking for an exceptional Front Desk/Patient Treatment Coordinator to join its team.

Primary Responsibilities

• Ensure efficient center workflow
• Answer and direct incoming calls
• Manage patient scheduling and admissions
• Prepare and maintain patient medical charts
• Oversee patient medical clearance process
• Cultivate a welcoming environment for patients and staff
• Monitor and optimize patient wait times
• Maintain and update center calendar
• Manage ordering and organization of supplies, marketing materials, and other items as needed
• Process and manage patient billing, fees, and financial matters
• Maintain and update fee schedules, procedure codes, and ADA codes
• Ensure patient forms (e.g., health history, medical clearance, consent, etc.) are properly completed, documented, and maintained in patient record
• Present treatment plans to general dentistry patients
• Deliver comprehensive administrative support (e.g., reporting, data analysis, internal coordination, etc.)
• Other duties as assigned

Qualifications and Skills

• Exceptional verbal, written, and interpersonal communication skills
• Demonstrated experience in team collaboration and project completion
• High level attention to detail
• Aptitude for working in a dynamic, fast-paced environment while balancing multiple competing priorities without compromising on quality
• Superior organizational skills
• Maintain high level of confidentiality
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and practice management software
• Medical experience preferred (dental experience a plus)
• Previous experience working patient admissions 
• Previous experience scheduling medical appointments and presenting treatment plans

Schedule

This is a full-time position and offers a four-day work week (Monday-Thursday from 7:00am – 5:00pm), with occasional overtime and Fridays as needed.

Compensation

$25-35/hour DOE

Benefits

• Paid sick time
• Insurance (eligible 1^st of the month following date of hire)
  • 100% employer paid for employee (for most plans)
  • Health, dental, vision, life, and disability
• Health and flexible spending accounts, 401(K), and employee assistance program

Other

• Located in Delray Beach, FL
• COVID-19 vaccination preferred
• Authorization to work in the U.S.
• No relocation assistance

Renew is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.