Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: The Intensive Mobile Treatment (IMT) Team provides treatment and support services for individuals with frequent interaction with the mental health, substance abuse, criminal justice and homeless services systems and have been poorly served by traditional treatment models. IMT teams stay connected to individuals regardless of their location in shelter, on the street, in housing, hospital or jail. 

Purpose of Position: The position of Program Director is to provide administrative and clinical oversight of program operations for the IMT Team. The Program Director will practice according to the principles of recovery oriented and trauma informed service delivery. 

Schedule: Monday through Friday 9:00 a to 5:00 p

Salary Range: $86,184 - $95,760

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

1. Program Oversight and Quality Assurance

• Oversee clinical care and ensuring the highest quality of care

• Serve as liaison to NYS Office of Mental Health and NYC DOHMH

• Oversee program operations to ensure alignment with regulations and guidelines set forth by the NYS Office of Mental Health (OMH), the NYC Department of Health and Mental Hygiene (DOHMH) and contracted Managed Care Organizations (MCOs)

• Oversee new client assessment and assignment

• Maintain oversight of utilization review, incident management and monitor outcomes for quality improvement

• Develop and maintain relationships with Assisted Outpatient Treatment (AOT), DOHMH Single Point of Access (SPOA), local hospitals, supportive housing, medical clinics and other community providers

• Prepare program reports

• Develop program budget and monitor program expenses against budget in partnership with fiscal department 

• Oversee program evaluations and improvement plans

2. Staff Supervision

• Meet regularly with staff for clinical supervision; evaluate their work and discuss progress of their clients

• Provide guidance on client care issues and agency policies and arrange for training as needed

• Arrange staff schedules and ensure adequate coverage, including managing on call schedule 

3. Provide case management services

• Carry a small caseload.

• Perform client assessments and formulate client centered treatment goals

• Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities

• Refer clients to community health, substance abuse psychiatric and other services

• Accompany clients to appointments as needed

• Communicate regularly with clients’ families about their needs and progress

• Serve as liaison to other service providers

• Maintain up-to-date client case records according to program guidelines

• Visit clients in residential facilities, on the street and in other locations

4. Community and Agency Liaison

• Serve as liaison to GRCC management and program directors and relate agency-wide information to staff

• Serve as liaison to related community programs

5. Other duties as required

Qualifications/Educational Requirements 

• Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counseling (LMHC) required

• SIFI (Seminar In Field Instruction) certification preferred 

• Supervisory experience in a clinical setting

• IMT Team experience preferred

• Experience working with people with histories of substance abuse, mental illness, homelessness and trauma required

Knowledge, Skills and Abilities 

• Knowledge of evidenced-based best practices for areas of engagement, violence risk and management, integrated treatment for co-occurring disorders and cultural competence

• Fluency in Spanish a plus 

Computer Skills: To Perform this job successfully, an individual should be

• Able to work in the Microsoft Office Suite, should especially be proficient in Word, Outlook, and Excel

• Able to use or learn to use AWARDS database

• Able to use or learn other electronic databases, programs, and funder-related software as needed such NIMRS and Maven

Physical Requirements/Working Conditions 

• Walking, climbing stairs 

• Field work required; Must be able to travel throughout the 5 boroughs 

Goddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.