70 Call Center Agent (BDC) Jobs in Houston, TX
Gillman Auto is Hiring a Call Center Agent (BDC) Near Houston, TX
Call Center Agent (BDC)
HOUSTON, TX
Houston, Texas
Last Day to Apply: April 30, 2024
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 7 years in a row!
Business Development Center Consultants have been arranged as a convenience for prospective customers who are researching vehicles, pricing and availability in the digital marketplace. Business Development Center Consultants assist in streamlining the entire research-purchase-ownership process of our prospect's next vehicle. The primary focus is being the prospect's first friendly, memorable and outgoing Gillman Subaru Houston contact point before the initial showroom visit and then the primary goal becomes cultivating/coordinating appointments with them. The main objective of the position is to encourage bringing new business prospects into the show room which can lead to increasing sales opportunities, growth and eventually client retention for the company.
Training will be provided to prepare the new associate in all aspects of the position prior to dealings with the customer base to ensure confidence and a great opportunity for success!
REQUIREMENTS:
Retail, Sales & Customer Service related experience background (Automotive preferred)
Computer skilled individual who works well in a very fast pace, team environment
High School Graduate preferred
Bilingual strongly preferred
Must be eligible to work in the US
Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check
BENEFITS INCLUDE (BUT ARE NOT LIMITED TO):
Competitive compensation package
Full health benefits offered (medical, dental, vision, life)
401k Retirement Savings Plan with a company match
Employee discounts
Paid vacation
Drug Free Work Environment
Equal Employment Opportunity Employer
Job Summary
Full Time
$54k-71k (estimate)
04/29/2024
05/12/2024
The following is the career advancement route for Call Center Agent (BDC) positions, which can be used as a reference in future career path planning. As a Call Center Agent (BDC), it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent (BDC). You can explore the career advancement for a Call Center Agent (BDC) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
