Description

Summary

In alignment with Gift of Life Michigan’s core purpose and core values, our Senior Human Resource (HR) Generalist champions the Gift of Life culture and is a partner to employees and managers. This position plays a crucial role in promoting a positive work environment and fostering strong relationships within our teams. The person in this role is a problem solver.

Their main focus is to provide guidance and support to all staff on employee relations matters. This includes advising on best practices for maintaining positive relationships, guiding feedback processes and handling concerns in an effective and timely manner. The person in this role will also support the development and implementation of training programs to ensure that leaders and staff are equipped to handle matters effectively. Through a partnership with the Manager, Human Resources, our Senior HR Generalist will be an integral part of developing and implementing our performance management programs. Additional duties include supporting areas of health and safety, policy development, collaboration with other HR team members and involvement in HR projects as needed. 

Duties & Responsibilities

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

• Serve as business partner to managers, providing day-to-day talent management guidance (e.g., coaching, counseling, career development, disciplinary actions) and policy interpretation.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Champion the Gift of Life culture and serve as a trusted resource for all employees.
• Participate in the development and implementation of the organization performance management program, leading the day-to-day administration of the program.
• Participate in the development and implementation of HR policies and procedures, leading document creation as assigned.
• Partner with the Manager, Human Resources in the administration of worker’s compensation and annual OSHA reporting requirements.
• Collaborate with members of the HR team to provide guidance to management on workforce planning, succession planning, and coaching and development needs.
• Lead and complete personnel investigations, as assigned.
• Manage the termination process.
• Support department initiatives in talent acquisition; learning & development; diversity, equity, inclusion, and belonging; employee engagement; and other areas as needed.
• Collaborate with other support teams (e.g., finance, administration, IT, quality) to ensure personnel information is accurately maintained across organizational systems.
• Assist with internal audits of HR records to ensure compliance with laws, policies, and procedure, as needed.
• Perform other duties as assigned.

Qualifications

Education and/or Experience

Required

• Bachelor’s degree and a minimum of five years related experience, or an equivalent combination of education and/or experience.
• At least 2 years’ experience partnering with and supporting management in matters related to talent management.
• Experience managing conflict amongst others through 1:1 discussions and mediating conversations.

Preferred

• Experience working with a Human Resource Information System (HRIS).
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP).
• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

Knowledge, Skills, and Abilities (KSA)

• Written and verbal fluency in English.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Demonstrate attention to detail.
• Understanding of employment law and regulatory systems related to position responsibilities.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills, specifically in challenging situations to all levels of the organization.

Organizational Culture Expectations

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Ability to successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.