Role Description

The Tech Ops team is responsible for deployment and maintenance of a fiber optic network throughout your market, and customer installations and repairs.

In this role, you'll:

• Lead a team of contractors and vendors to refine and implement a program to efficiently test and accept new network elements such as: fiber optic plant, multi-tenant buildings and network equipment.
• Facilitate a cross-functional program to identify common issues and develop solutions to eliminate future problems associated with network acceptance.
• Create & execute quality plans for a robust and predictable product quality in a high volume and high complexity environments.
• Analyze vendor performance and field data, extract actionable insights, identify improvement opportunities.
• Monitor, review and present vendor performance data and metrics to stakeholders in a concise and clear way that enables data-driven decision making.
• Establish true root cause(s), and systemic corrective actions with demonstrated preventative solutions.
• Manage validation of supplier's build/test processes and ensure they are meeting Google requirements. Validate supplier product_life_cycle deliverables defined by Google and leverage industry quality standards.
• Provide analytical leadership to statistically connect production line metrics, tests, and quality audits to field performance.
• Drive a quality culture that embraces both a "right the first time" and continuous learning approach that improves project efficiency and quality
• Partner with the Finance and Controls teams to manage budgets and financial controls.
• Develop project documentation and create reports and presentations to communicate project updates to Google Fiber executives.
• This position will report to the Technical Operations Lead and address new business needs and projects as needed.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Telecommunications or a closely related field, or equivalent experience.
• Experience managing vendors, contracts, budgets on large-scale and complex projects; and working knowledge of FTTH.
• 3 years experience in the telecommunications or cable industry (one of the following areas: network operations, network construction and deployment, network architecture, network maintenance, customer installation, customer repair); OR related experience in general construction management, engineering, and project management.
• 3 years of experience in a vendor management role with customer-facing responsibilities.

It's preferred if you have:

• Experience managing large scale projects and initiatives from start to finish with proven success.
• Proven success working collaboratively on cross-functional, and highly collaborative teams.
• Flexibility to adapt as role evolves and changes - which could be monthly, quarterly, or annually.
• 6 years experience in the telecommunications or cable industry (one of the following areas: network operations, network construction and deployment, network architecture, network maintenance, customer installation, customer repair); OR related experience in general construction management, engineering, and project management.

The US base salary range for this full-time position is between $114,000 - $126,000 bonus equity benefits. Your recruiter will share more about the specific salary range for your targeted location during the hiring process.