7 Customer Support Specialist - Remote | WFH Jobs in Omaha, NE
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Get It Recruit - Administrative is Hiring a Remote Customer Support Specialist - Remote | WFH
What We OfferEngaging Work Environment: Join a team committed to excellence and supportive of your professional growth.
Language Skills Utilization: Utilize your bilingual abilities in Spanish to cater to a diverse clientele, with opportunities to join specialized teams after completing initial training in English.
Comprehensive Training: Receive extensive paid training and a complete work-from-home setup to ensure you are prepared and comfortable in your role.
Educational Support: Benefit from tuition reimbursement programs that encourage further education and personal development.
Key ResponsibilitiesBuild rapport and empathize with customers to make them feel valued.
Utilize internal resources efficiently to resolve client issues.
Maintain exceptional service standards while addressing customer needs and processing transactions accurately.
Identify and clearly define problems, escalating concerns when necessary.
Proactively acquire knowledge and expertise to enhance customer interactions.
Engage in professional communication across various platforms, ensuring clarity and understanding.
QualificationsA degree or previous customer service experience is advantageous, but not required.
Strong listening and empathy skills, capable of supporting a diverse range of customer challenges.
Effective communication skills, both written and verbal, with proficiency in managing digital and voice interactions.
Ability to type at least 40 words per minute and pass standard English grammar assessments.
Demonstrated problem-solving skills and a proactive approach in addressing customer needs.
BenefitsFlexible benefits tailored to support you through different life stages.
Opportunities for professional and personal growth in a supportive environment.
ScheduleFull-time, Monday to Friday with open availability required from 7:30 AM to 11:00 PM CST. Overtime may be available during peak periods.
Join UsThis role is an opportunity to forge a fulfilling career path that positively impacts your life and those of our customers. Recognized as a top workplace, our organization offers a blend of remote and onsite work to cater to both associate and business needs. Integrity, honesty, and commitment to diversity are the cornerstones of our business philosophy.
Equal Opportunity StatementWe are committed to fostering an inclusive and diverse workplace. We provide reasonable accommodations for applicants with disabilities throughout the recruitment process. For accommodation requests, please contact HR.
Application InformationDiscover a career that rewards you for helping others. Find your future with us by applying today!
Employment Type: Full-Time
Job Summary
Full Time
$53k-69k (estimate)
05/18/2024
05/30/2024
The job skills required for Customer Support Specialist - Remote | WFH include Customer Service, Problem Solving, Customer Support, Listening, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist - Remote | WFH. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist - Remote | WFH. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist - Remote | WFH positions, which can be used as a reference in future career path planning. As a Customer Support Specialist - Remote | WFH, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist - Remote | WFH. You can explore the career advancement for a Customer Support Specialist - Remote | WFH below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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