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SUMMARY :
Under limited supervision, manages the Sales Center Customer Service Representatives, other similar employees, and their work.
JOB DUTIES
Plans, directs, supervises, and evaluates work flow.
Coordinates work activities to achieve the volume expected to meet operational requirements.
Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures.
May approve special price concessions, quotes, bid allowances, or adjustments.
May make hiring decisions and conduct performance appraisals. May have responsibility for more than one team.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree
Three (3) to five (5) years of related experience or the equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Leadership, communication, relationship and people management skills required
Analytical and mathematic skills required
Financial acumen required
Reliability, organization and attention to detail required
PHYSICAL DEMANDS :
LICENSES & CERTIFICATIONS :
None required.
SUPERVISORY RESPONSIBILITY :
5-10 Direct Reports
BUDGET RESPONSIBILITY :
COMPANY INFORMATION :
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Last updated : 2024-03-30
Full Time
Retail
$56k-71k (estimate)
03/31/2024
05/13/2024
genpt.com
WINSTON SALEM, NC
15,000 - 50,000
1928
Public
ROBERT HASS
$10B - $50B
Retail
Genuine Parts engages in the distribution of automotive replacement parts, industrial replacement parts, office products and electronic materials.
The job skills required for Center supervisor include Customer Service, Leadership, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Center supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Center supervisor positions, which can be used as a reference in future career path planning. As a Center supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Center supervisor. You can explore the career advancement for a Center supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Center Supervisor job description and responsibilities
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They motivate the staff and maintain optimum performance in the centre.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Center Supervisor jobs
This Call Center Supervisor job description template can be posted to online job forums and career pages for the recruitment of candidates.
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Aspiring supervisors must remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
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Take note that strong understanding of company products, policies and services are also important for this role.
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To succeed as a call center supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers.
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Candidates should be able to adapt easily and they must able to interact with different types of people.
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Step 3: View the best colleges and universities for Center Supervisor.