Job Overview: As a Service Manager/Coordinator at Generator Source, your role encompasses the coordination of field service activities related to industrial generators, along with key responsibilities in accounting, purchase order creation, and inventory management. The ideal candidate will have a solid understanding of financial processes, experience with NetSuite, and the ability to efficiently manage inventory to support service operations.

Responsibilities:

Quotes:

• Generate accurate and timely quotes for industrial generator services, including maintenance, repairs, and installations, in accordance with client requirements and company guidelines.
• Collaborate closely with the Field Services team to understand project scope, technical requirements, and resource allocation needs.
• Conduct thorough analysis of client inquiries, specifications, and project details to ensure comprehensive and competitive quoting.
• Utilize pricing models, cost estimation tools, and historical data to determine pricing strategies and cost structures for services.
• Communicate with clients to clarify requirements, address inquiries, and provide additional information as needed to facilitate the quoting process.
• Coordinate with procurement and supply chain teams to obtain pricing for materials, equipment, and subcontractor services required for projects.
• Maintain accurate records of quoting activities, including client interactions, project details, pricing information, and follow-up actions.
• Participate in meetings and discussions with sales, operations, and management teams to review quoting performance, discuss challenges, and identify opportunities for improvement.

Accounting:

• Assist with basic accounting tasks, including invoicing, accounts receivable, and accounts payable.
• Record and reconcile financial transactions using NetSuite.

Purchase Order Management:

• Create and manage purchase orders for materials, parts, and equipment required for service operations.
• Coordinate with vendors to ensure timely delivery of ordered items.
• Maintain accurate records of purchase orders and related documentation.

Scheduling and Dispatch:

• Coordinate and schedule service appointments for field technicians based on client needs, urgency, and geographical considerations.
• Dispatch technicians efficiently, considering their skills, location, and workload.
• Communicate with clients to confirm service appointments and provide relevant details.

Qualifications:

• Bachelor's degree, or relevant experience in business administration, logistics, accounting, or a related field preferred.
• Proven experience in coordinating field services, basic accounting tasks, creating purchase orders, and inventory management.
• Proficiency in Microsoft Office, NetSuite or similar accounting software.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work under pressure and prioritize tasks effectively.
• Knowledge of industrial generators or similar equipment is a plus.

SHOP HOURS: 7:00a.m. to 4:00p.m.

COMPENSATION: Competitive

This position is full-time and is located in Brighton, Colorado

Generator Source is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Relevant: 7 years (Required)

Ability to Relocate:

• Brighton, CO 80603: Relocate before starting work (Required)

Work Location: In person