***IMPORTANT HIRING INFORMATION: THIS JOB POSTING IS FOR THE 10:00AM TO 7:00PM SHIFT ONLY. PLEASE BE SURE YOU ARE ABLE TO COMMIT TO THAT TIME REQUIREMENT.****

Are you looking for a career with a company that values hard work, dedication, and customer service? Gee Heating and Air is currently seeking a Customer Service Representative with experience in the HVAC industry to join our team.

Responsibilities:

• Provide exceptional customer service by answering calls and emails from customers regarding HVAC inquiries and issues
• Schedule inbound appointments for customers with our technicians
• Process customer payments and maintain accurate records
• Maintain and update customer database with relevant information
• Outbound Calling and scheduling leads for our sales and service team members

Requirements:

• Minimum of 2 years of experience in a customer service role
• Strong communication and problem-solving skills
• Ability to multi-task and prioritize in a fast-paced environment
• High school diploma or equivalent, some college coursework preferred
• Ability to work evenings 10am to 7pm

At Gee Heating and Air, we offer a competitive salary, health benefits, paid time off, and opportunities for advancement within the company. If you are a self-starter, customer-focused, and have a passion for the HVAC industry, we encourage you to apply for this exciting opportunity to join our team.

To apply, please submit your resume and a cover letter explaining why you would be a great fit for this position. We look forward to hearing from you!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Shift:

• Evening shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Application Question(s):

• Are you available to work the 10am to 7pm shift required for this position?

Work Location: In person