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It’s an exciting time to join Gearset! In the last few years we’ve rocketed from a 7 person start-up to nearly 240 people, and we’re only just getting started. As a product-driven company, we know we're creating solutions that solve real problems for our users, saving them time and money with their Salesforce DevOps releases. As the company continues to grow and taps into further potential markets, we're continuously looking to develop and grow our internal teams too.
Many companies pay lip-service to “Customer Success”. Working closely with users, you’ll see the difference the features you championed have on millions of people developing on Salesforce, and how they apply DevOps best practices to their development and release process.
Our culture of trust, transparency, and collaboration, means everyone at Gearset is given the autonomy to succeed and are trusted to do good work. We only add process when it helps us get things done, and we’re allergic to pointless meetings! We live by our core values, which aren’t just nice words—they guide us through day-to-day challenges and are the foundation of how we work together.
We know that learning and development is important to great folk, and at Gearset you’ll find it comes in many forms. From the chance to collaborate with other really smart people who help you learn and raise your game, to having an annual learning and development budget for conferences, events, and courses. All this coupled with flexible working, and a top end hardware setup of your choosing, you can see that Gearset has built a culture to help you succeed.
The Customer Success team is responsible for creating lasting relationships with our customers and ensuring they see a high level of success with Gearset. We believe in a highly consultative approach, deeply understanding our users and their challenges to deliver exceptional customer support, training and satisfaction. Our approach to support is friendly, personal, and fun, and we prioritise engaging in dynamic conversations without relying on predetermined scripts or automated bots.
\nWhat’s the opportunity for a Customer Support Engineer at Gearset?
Full Time
$79k-101k (estimate)
02/11/2024
04/08/2024
The job skills required for Customer Success Engineer include Technical Support, Customer Support, Life Insurance, Attention to Detail, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Engineer positions, which can be used as a reference in future career path planning. As a Customer Success Engineer, it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Engineer. You can explore the career advancement for a Customer Success Engineer below and select your interested title to get hiring information.