Summary

Provides direct administrative support to Account Operations Executive as well as other leaders on the account. Displays a professional and polished demeanor and exhibits an exceptional commitment to accuracy, detail, and follow-up. The incumbent will handle confidential information and exercise sound judgment and discretion. Works on problems of diverse scope requiring analysis and critical thinking. Extensive experience working with a variety of stakeholders such as employees, customers, vendors, and visitors.

Your role in our mission

• Completes a broad variety of administrative tasks, including managing an extremely active calendar of appointments for multiple stakeholders, preparing and delivering confidential correspondences, and responding to internal, external and customer requests timely.
• Uses current office applications and technologies to create and edit a variety of presentations, reports, documents and correspondence.
• Provides a bridge for smooth communication between internal and external partners as well as our customers; builds relationships to gain trust and support.
• Keeps team well informed of upcoming commitments and responsibilities, following up appropriately, and helping to keep a pulse on existing or potential issues.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion.
• Supports other members of functional staff as needed to establish a network of coverage.
• Coordinates meetings, prepares agendas, performs set up for web-based meetings, organizes pre-meeting materials/information, and takes minutes. Tracks follow-up items for various meetings.
• On occasion may be asked to work outside of standard working hours, as needed.
• Other duties as may be assigned, including special projects.

What we're looking for

• 2 – 4 years of progressive administrative support experience
• Must have excellent time management skills and ability to multi-task and prioritize work
• Must have excellent written and verbal communication skills
• Must have strong organizational, planning, time management and follow-up skills
• High attention to detail
• Proficient in Microsoft Office
  • Experience in Microsoft Teams, Planner and Flow a plus
• Ability to work independently without close supervision
• Ability to handle highly confidential information
• Ability to coordinate activities and tasks including meeting strict deadlines
• Ability to take and transcribe formal meeting minutes
• Ability to research and resolve issues within the scope of the position
• Ability to communicate with all levels of customer and business unit management
• Ability to analyze problems and develop solutions
• Ability to work in a fast-paced environment
• Strong cooperative team player, ability to be flexible and adapt to a changing environment

What you should expect in this role

Onsite (3201 C Street, Anchorage, AK)

5 days a week

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