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Customer Success Manager
GaggleAMP Inc. Austin, TX
$100k-141k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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GaggleAMP Inc. is Hiring a Customer Success Manager Near Austin, TX

At GaggleAMP, we're pioneers in Employee Advocacy, crafting innovative solutions that amplify digital marketing and social media presence. We're on the lookout for a Customer Success Manager with a proven record of driving customer satisfaction, account growth, and retention efforts.
This role is tailor-made for individuals hungry for substantial ownership, eager for personal and professional growth, and ready to thrive alongside a dynamic and passionate team.

Your Role:

In this role, you'll directly impact our clients' success, ensuring smooth implementation, adoption, and high satisfaction levels. Your goal will be to strengthen customer relationships, identify expansion opportunities, and establish GaggleAMP as a trusted partner across all levels of the customer's organization.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$100k-141k (estimate)

POST DATE

03/01/2024

EXPIRATION DATE

04/03/2024

WEBSITE

gaggleamp.com

HEADQUARTERS

SOMERVILLE, MA

SIZE

<25

FOUNDED

2010

TYPE

Private

CEO

GLENN GAUDET

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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About GaggleAMP Inc.

GaggleAMP is an employee advocacy platform that provides seamless segmentation and gamification solutions for businesses.

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The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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