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Gage & Tollner, the landmarked oyster and chop house in Downtown Brooklyn, originally opened its doors in 1879. Under current ownership since 2021, it has swiftly reclaimed its status as the 'very famous restaurant in Brooklyn,' once again standing as a beacon in New York City's culinary landscape. Warm, professional service has been the hallmark of Gage & Tollner for 140 years.
Our new Service Manager will play a pivotal role within our compassionate, intelligent, and hard-working team, driving the continued success of our business. The Service Manager will uphold our longstanding tradition by overseeing every aspect of floor service at Gage & Tollner. Responsibilities include supervising daily operations of the dining area, from seating arrangements to table service and guest interactions. Collaborating closely with the general manager, the Service Manager will train and supervise service staff to deliver exceptional customer service and maintain our high standards of professionalism.
Maintaining a positive and collaborative work environment is paramount, as is effective communication of information throughout the team. The Service Manager will foster teamwork and motivation among staff members, embodying a results-oriented, team player mentality. Handling guest inquiries, concerns, and feedback with tact and efficiency is essential to ensure a positive dining experience for all patrons.
As a member of the management team, the Service Manager will serve as an ambassador to the restaurant, demonstrating sound judgment, providing honest feedback to colleagues, and actively building trust with stakeholders. Daily sidework, including opening and closing procedures, will be expected.
Qualifications for the role include:
Physical demands of the role include well-paced mobility for up to 12 hours per day and up to 60 hours per week, frequent use of stairs while lifting and carrying heavy items, prolonged periods of standing at a workstation, and the ability to lift and carry up to 50 pounds.
We offer a comprehensive benefits package, including Paid Time Off, a 401K Plan, Vision, Dental and Health Insurance, Commuter Benefits, and Dining Discounts. Additionally, we provide a competitive wage, an excellent working environment, delicious family meals, and opportunities for growth.
This full-time, salaried position offers a unique opportunity to join a historic establishment and contribute to its ongoing success. The salary range for this role is $65,000-$78,000 depending on experience.
Full Time
$93k-123k (estimate)
04/24/2024
05/22/2024
gageandtollner.com
Brooklyn, NY
<25
The job skills required for Service Manager include Customer Service, Microsoft Office, Team Management, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.