Mission:

Position:

Minimum Qualifications:

• Passion for Jesus and growing relationship with Him
• Discernment and obedience to the Holy Spirit
• Bachelor’s Degree, preferably in social work or a related field
• Demonstrated love for individuals experiencing homelessness
• Minimum 2 years of experience working with individuals experiencing homelessness
• Training or understanding of mental health issues, trauma, and root causes of homelessness

Frontline Response Responsibilities

• Weekly meeting with Director of Homelessness Department

• Reading all assigned books
• Attending staff meetings and evaluations
• Adhering to the Frontline Response standards, policies and procedures

Position-Specific Responsibilities:

• Provide case management services to qualifying individuals, including goal-setting, long term case plan development, progress monitoring, education and community referrals
• Collaborate with clients on outcomes and goals set forth
• Assess and verify client needs, determining eligibility for a variety of financial and in-kind emergency assistance services
• Data entry into DV-comparable HMIS platform
• Maintain thorough and accurate progress notes, files, and correspondence
• Maintain professional rapport with program participants, peers, and other community service providers
• Communicate with program participants and agencies to document use/success of outgoing referrals
• Provide all required documentation in a timely manner, which may include follow-up, outcome evaluation, contact sheets and evaluations
• As assigned, participate in agency public relations activities such as agency fairs and community presentations of agency programs and services
• Transportation of clients to ensure HUD Document ready for placement
• Support clients in viewing voucher approved units
• Assist program staff with entering client intakes in the database and communicate eligibility requirements to clients.
• Assess housing barriers of individuals experiencing homelessness to determine housing and service needs.
• Other job duties as specified

Skills:

• Well-organized
• Good time management
• Fluid and flexible working in a fast-paced environment and with different personality types
• Proficient in Salesforce and Microsoft Office
• Excellent written and verbal communication
• Ability to establish rapport with individuals in homelessness and navigate the unique needs of diverse, multi-cultural populations, including clients who may be economically disadvantaged, elderly, individuals with disabilities and ethnic minorities
• Confidence in connecting clients to the appropriate resources for their circumstances and needs
• Strong team player
• Non-judgmental and empathetic
• Able to lift 25 lb

This position is grant-funded so employment is dependent on the renewal of the grant.