friendship.us.

Roles & Responsibilities :

Support department responsibilities to include answering phones, data entry, scheduling, database, spreadsheet and expense report management

Establish and maintain effective communication within the Maintenance department as well as with other departments, residents, families and any other members of the resident care team as appropriate

Coordinate communications and facilitate the resolution of issues between maintenance and other departments throughout the facilities

Provide excellent customer service to residents, families and other staff by greeting residents and ensuring all phone calls or written correspondence are answered timely and effectively

Maintain compliance with all department, facility, state and federal guidelines, policies and procedures

Maintain confidentiality of resident information

Create and / or provide assistance with the creation of meeting presentations, reporting and paperwork processing

Distribute departmental mail and other communications

Essential Functions :

Schedule and organize activities such as meetings and training for the Director and staff

Organize and prioritize daily / weekly tasks, calls and special projects

Create and complete general correspondence, memos, charts, etc.; proofread policies, correspondence and paperwork as needed;

coordinate presentations and mailings

Ensures information is disseminated appropriately throughout the department / facility

Answer telephone and email correspondence timely; ensure calls are routed correctly

Qualifications :

Must possess moderate computer skills and be familiar with basic office equipment

Must have strong spreadsheet / database software experience

Must possess excellent phone / communication, organizational and interpersonal skills

Must be able to read, write, speak and understand English

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand;

walk; use hands to finger, handle or feel; and each with hands and arms. The employee may be required to lift or move objects weighing 20 pounds.

Education & Experience :

High School Diploma or GED required

Minimum of six-months administrative experience in a long-term or health care facility preferred

Benefits for full time positions include :

401(k) retirement plan along with employer match

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Paid Time Off

Company Paid Life Insurance

Education Assistance

Voluntary insurance (additional life insurance, accident insurance, critical illness, short term disability)

Employee Assistance Program

Friendship values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees.

We welcome applicants regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.

Other details

• Pay Type Hourly

Last updated : 2024-05-22