Overview

Friendship Public Charter School operates a thriving network of college preparatory public charter schools. Headquartered in Washington, DC. Friendship serves over 4,800 students in preschool to grade 12 and guides a growing network of alumni to college completion annually. Nearly 70% of students are deemed “at-risk” due to family poverty, homelessness or other complex risk factors and 100% of students are deemed eligible for free and reduced lunch due to community poverty. 98% are African American or Latino. The mission of Friendship Public Charter School (FPCS) is to prepare students to become ethical, literate, well-rounded and self-sufficient citizens by providing a world-class education that motivates students to reach high academic standards, to enjoy learning, to achieve success, and to contribute actively to their communities.

The Program Manager is responsible for organizing programs and activities for the Office of Extended Learning Programs and ensuring they run successfully and economically. The work involves managing a portfolio of projects and programs. The Program Manager must have a strong talent for operations management, project coordination and delegation, be highly analytical and focused, but possess keen insight into human behavior and motivational forces. 

Responsibilities

• Managing operations for OELP’s current programming, including payroll (stipends and ADP), procurement, logistics, and staff recruitment/onboarding.
• Expanding program offering and enhancing the quality of existing programs under guidance of OELP Director in accordance with the mission and vision of the organization.
• Developing new programs, under guidance of OELP Director, to support the strategic direction of the department and understanding how different projects and programs interlink and overlap.
• Working with the HR team to manage staff recruitment, onboarding, and resources for OELP’s programs.
• Coordinating and running events, workshops, and PD sessions.
• Developing budget and implementation plans for new programs.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services or programming.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Ensuring relevant standards, processes, and regulations are upheld.

Qualifications

• Bachelor’s degree or master’s degree in business or related field.
• Minimum 3-5 years experience in operations and/or program management.
• Knowledge of organizational effectiveness and operations management.
• Excellent communication skills.
• Leadership ability.
• Competency in Microsoft applications including Word, Excel, and Outlook.

FPCS’s policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. This policy applies to recruitment and hiring, training, promotion, compensation, benefits, transfer, layoff, termination and all other terms and conditions of employment. Employment decisions at FPCS are based solely upon relevant criteria, including an individual’s capabilities, qualifications, training, experience and suitability.