About Us

Summary

Essential Duties & Responsibilities

• Review all MBS work orders for an event, understand which orders are special orders and how to accomplish the final results
• Produce work orders to other departments as needed
• Follow-up with items ordered from other departments
• Supervise packing and staging in-house of all MBS elements for a given project, event or show including stock materials, special order and pre-built items
• Attend Show Site Production Meetings as needed
• Attend Pre-Con meetings as needed
• Coordinate labor, aerial equipment, forklifts, and material handling equipment with the appropriate departments
• Maintain accurate labor, equipment, and material records as required
• Produce production schedules and labor budgets
• Enforce all Company safety policies and procedures
• Maintain quality control to ensure Company standards are met
• Direct installation and dismantle labor and watch repacking closely to avoid any potential damage
• Schedule trucking to and from show site with appropriate departments
• Manage MBS team activities
• Manage difficult or emotional customer and employee situations and respond promptly to people’s needs
• Solicit customer feedback to improve service
• Promote and provide a high level of customer service according to Company guidelines
• Understand business implications of decisions
• Directly supervise small to large groups of employees and sub-supervisors as needed
• Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws
• Train and work directly with employees
• Perform all other duties as assigned

Education & Experience

• High School Diploma or equivalent. Associate’s Degree preferred
• 5 years of related experience and/or training.
• Working knowledge of Microsoft Word and Excel.
• Knowledge of Flex & Smart Panel Systems preferred

Travel Requirements

Diversity Commitment