About Us

Summary

Essential Duties & Responsibilities

• National Account Volume – $8 million or more annually.
• Operates as the main point of contact for any and all matters specific to your customers. Builds and maintains strong, long-lasting customer relationships.
• Develops a trusted relationship with key customer stakeholders.
• Quotes prices for Business Development and CRM events.
• Estimates date of completion to customer, based on knowledge of own firm's production and schedules.
• Confirms jobs and requests necessary information to prepare service manuals and work orders.
• Inspects job site for proper planning when necessary.
• Produces and reviews work orders with assigned show staff prior to job.
• Functions as a mentor for the team.
• Assists Business Development and CRM accounts through the use of presentations, demos, quotes, estimates, billing, etc. Participates in post event meetings with assigned national accounts.
• Mentors members of the regional team and participates in the performance management process as requested.
• Supervises jobs on site as required.
• Oversees staff from other departments assigned to the show.
• Works with other departments to establish schedules of completion.
• Responsible for the event job cost.
• Follows-up on customer complaints.
• Entertains clients and facilities as necessary.
• Attends industry events as assigned

• Prepares reports of business transactions.
• Keeps track of travel expenses and submits travel expense reports as required.
• Represents Freeman to internal personnel and external contacts in a loyal, ethical, and moral manner.
• May lead client solutions project teams

Education & Experience

• Bachelor’s Degree required
• Minimum 8 years of related sales experience.
• Has proven the ability to successfully manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $7 million or more.
• Knowledge of sales systems such as TSS and Salesforce.com
• Working knowledge of all Microsoft Office Software applications.
• Excellent customer service and organizational skills

Certificates, Licenses, Registrations

• CEM (Certified in Exhibition Management), CPSP (Certified Professional Sales Person) or CRSP (Certified and Registered Sales Professional).

Diversity Commitment