Overview:
We are seeking a Customer Service Representative to join our team. Our Client, a fast-growing restaurant is looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.

Job Responsibilities:

• Providing excellent wait service to ensure satisfaction
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Up-sell additional products when appropriate
• Communicate order details to the Kitchen Staff
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Job Requirements:

• Proven work experience
• Attentiveness and patience for customers
• Excellent presentation skills

Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued and developed.

Job Types: Full-time, Part-time

Pay: $25.68 - $28.08 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Work Location: In person