17 Customer Relations Associate Jobs in Fort Myers, FL
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Franklin Electric, Water Treatment is Hiring a Customer Relations Associate Near Fort Myers, FL
Franklin Electric is actively searching for a Customer Relations Associate to join the team in St. Louis, MO. The chosen candidate will be responsible for timely communicating with Franklin Water Treatment customers in assessing their water treatment and/or water filtration needs and help resolve issues related to service, installation and/or deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Effectively engage customers in-person or via telephone.
- Determine water treatment and water filtration needs, including conducting water tests, as applicable.
- Process customer purchases and schedule service, installation, and/or delivery orders
- Provide basic technical support for customers.
- Provide basic technical support of water treatment and/or water filtration systems.
- Organize workflow to meet customer timeframes.
- Utilize the Company’s relationship management toolset to facilitate and support the customers’ business requirements and their customer needs.
- Perform other related duties as required or assigned.
POSITION QUALIFICATIONS
Skills and Abilities
- Excellent customer service skills, including interpersonal and communication skills.
- Effectively communicates information and respond to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
- Ability to multitask, stay organized and work under pressure; organize work and able to work with minimum supervision.
- Strong critical thinking and problem-solving skills.
- High attention to detail.
- Ability to perform basic math calculations.
Education and Experience
- Equivalent of four years of high school
- One to three years of relevant experience or training in customer service or a related field (preferred)
Computer Skills
- Microsoft Office
- Service Titan
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Fort Myers, FL: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$37k-47k (estimate)
05/13/2024
05/17/2024
The job skills required for Customer Relations Associate include Customer Service, Problem Solving, Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relations Associate positions, which can be used as a reference in future career path planning. As a Customer Relations Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Associate. You can explore the career advancement for a Customer Relations Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Associate job description and responsibilities
Route and direct customer requests to appropriate personnel.
02/13/2022: Amarillo, TX
Maintain and update customer documentation as needed.
03/18/2022: Knoxville, TN
Responsible for addressing customer needs and ensuring they have a good experience.
03/22/2022: Virginia Beach, VA
Create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/19/2022: La Crosse, WI
Responding to questions with positive language can greatly affect how the customer hears the response.
04/07/2022: Ventura, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
04/30/2022: Bellingham, WA
High school diploma or equivalent required; Associates degree desired.
05/05/2022: Rock Hill, SC
2+ years of previous customer service experience a plus.
02/22/2022: Lorain, OH
Familiarity with customer-relationship management (CRM) software programs.
03/27/2022: Stockton, CA
Ability to build and maintain relationships with potential and current customers.
02/15/2022: Tacoma, WA
Step 3: View the best colleges and universities for Customer Relations Associate.
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