The Service Technician position is responsible for the timely and accurate delivery and setup of residential softener and/or water treatment systems for Franklin Water Treatment customers.

Key Responsibilities

• Comply with policies, guidelines, and regulatory requirements per the Franklin Electric Quality System.
• Follow detailed service instructions, processes, and procedures.
• Meets daily service schedule as assigned.
• Uses available parts to assemble various water treatment equipment or kits according to operating instructions.
• Safely operate the assigned Installation vehicle.
• Report problems with quality, process, equipment, and materials to Service Supervisor.
• Maintains a clean and organized Installation vehicle appropriately supplied with the proper tools and parts.
• Performs other duties as required or assigned.

Skills and Abilities

• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to clearly communicate with customers and colleagues especially related to water softener and water treatment processes.
• Ability to operate hand tools and power tools safely and effectively.
• Ability to understand and resolve basic plumbing problems and repairs
• Utilizes common sense understanding in order to carry out written, oral, or diagrammed instructions.
• Provides accurate work on a consistent basis meeting precise tolerances and standards.
• Interpersonal skills sufficient to work closely with others on a team.
• Ability to demonstrate flexibility in work environment performing a variety of frequently changing tasks.
• Ability to work alone effectively under stress and in situations dangerous to self or others.
• Completes some moderately repetitive tasks.
• Ability to stay organized and order materials around the warehouse.

Education and Experience

• High School Diploma or Equivalent (required).
• Valid driver’s license with a safe driving history.
• 1-3 years or more experience working in a plumbing type position (preferred).

PHYSICAL ACTIVITIES

While performing the functions of this job, the employee is:

• Continually required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Regularly required to sit or stand and to walk.
• Regularly required to stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Avon, IN: Relocate before starting work (Required)

Work Location: In person