Horizon Equity Group is looking for a qualified Service Advisor for our Franchise Dealer located outside of Chicago, IL. We are looking for a person who demonstrates integrity, transparency, professionalism, and teamwork while working in a fast-paced and high-volume environment.

Job Description: A Service Advisor recommends proper care to the store's valued customers’ vehicles and explains the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious, problem solvers that thrive in a very fast paced environment.

Responsibilities include (but not limited to):

• Promptly meet and greet customers in a professional, enthusiastic manner
• Offer diagnostic services or repairs to satisfy customer concerns
• Provide accurate estimates for all recommended services/repairs and obtain authorization
• Check status of repairs throughout the day and continually communicate with the customer
• Contact service customers upon completion of services
• Work with members of the dealership's team toward the common goal of “Excellent Customer Experience”
• Maintain professional appearance and demeanor at all times

Education/Skills Experience

• Applicants must have good communication skills, including the ability to effectively communicate in person, over the phone and in writing
• Applicants must have the ability to meet deadlines, prioritize assignments & handle multiple tasks, simultaneously
• High School diploma or equivalent, 2 Year College equivalent preferred
• Applicants must be detail oriented and well organized
• Basic computer skills/familiarity required

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Experience:

• Service Advisor: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person