23 Service Advisor Jobs in Chicago, IL
FOX MOTORS is Hiring a Service Advisor Near Chicago, IL
Fox Motors has 41 brands represented by over 1,200 employees in 28 locations, dedicated to bringing you only the best. The best car or truck, the best parts, the best service, the best overall experience.
It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.
If you are interested in joining the BEST team, please apply today!
SUMMARY
Sells and schedules needed service work in the service department.
DUTIES
* Schedules service appointments.
* Greets customers in a timely, friendly manner and obtains vehicle information.
* Obtains customer and vehicle data prior to arrival when possible.
* Writes up customer's vehicle problems accurately and clearly on repair order.
* Refers to service history, inspects vehicle, and recommends additional needed service.
* Provides a complete and accurate written cost estimate for labor and parts.
* Establishes "promised time." Checks with dispatcher, if necessary.
* Obtains customer's signature on repair order; provides customer with a copy.
* Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
* Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
* Explains completed work and all charges to customers.
* Maintains high customer satisfaction standards.
* Handles telephone inquiries regarding appointments and work in process.
* Maintains a professional appearance.
* Keeps work area clean.
EDUCATION and/or EXPERIENCE
* Two to four years related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
* $80,000.00 - $100,000.00 Annually
* Medical
* Dental
* Vision
* Group Life Insurance (company paid)
* Supplemental Life Insurance
* Short-Term Disability
* Long-Term Disability
* Accident insurance
* 401(k)
* Vacation and PTO
Job Summary
Full Time
$63k-85k (estimate)
05/02/2024
05/20/2024
foxmotors.com
MIAMISBURG, OH
50 - 100
2000
TIM FOX
$10M - $50M
Retail
Related Companies
About FOX MOTORS
When we first opened our doors in 2000, we didnt just join the car dealership industry. We reinvented it. And we did so in an environment where customers and their needs come first. Where we prove daily that customer service is alive and well. And where our employees are proud to say they work. We created a dealer network that ensures youll find the ideal vehicle for your needs. And we make sure youre happy with your first experience with us, because we dont want it to be your last experience with us. At Fox Motors, weve found going the extra mile helps our customers go the extra thousands. So... we do everything we can to build long-term relationships. We give back to the communities were a part of, and we treat others the way wed like to be treated because the golden rule in life can also rule in business. Our goal is to have the best facilities, the best people, the best selection and the best service all to ensure that our customers have the best experience. With 43 brands represented by over 1,200 employees in 29 locations, theres just one thing we want for you: only the best. Our Vision: Working together moving people throughout life. Our Mission: Meeting the transportation needs and dreams of our community by hiring, developing and retaining passionate and knowledgeable people who create a lifetime of remarkable experiences.
More
Show less
