Desktop Support Technicians are responsible for the day-to-day support of end user hardware and software. The Desktop Support Technician will work as part of the FBM Information Technology System Administration Team. At FBM we believe in doing business with integrity and being the Company of Choice for both our customers and our team. Essential Desktop Support Technician Functions/Qualifications/Education: Role and ResponsibilitiesDesktop and Laptop computer configuration and support.Microsoft Office Suite support.Support of other authorized business applications.Printer configuration and support.New location initial hardware setup.Other end user support as needed.After receipt of conditional offer of employment, must be able to pass drug screen/physical/background check. Qualifications and Education RequirementsAbility to work with a team to accomplish objectives.A passport is required for Canadian travel.Experience working with a ticketing system to track issues.Ability to multi-task, use problem solving skills, and a commitment to high quality solutions is needed.Good communication skills and phone skills required for help desk assistance. FBM Benefits:A principled approach to work, including honesty and integrityA friendly and supportive work environmentCompetitive pay and incentivesExcellent benefits including: Medical, Dental and Vision plans, 401(k)And so much more!