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Community Choice Credit union
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Technical Support Specialist
$88k-111k (estimate)
Full Time | Professional Associations 1 Month Ago
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Michigan Credit Union League is Hiring a Technical Support Specialist Near Farmington, MI

Organization: Community Choice CU
Date Posted: March 26, 2024
Region: Southeast Michigan
Location of Position: Farmington Hills, MI
Position Level: Entry

This position is responsible to complete end user help-desk tickets to troubleshoot software /hardware issues minimizing downtime and deploying new hardware including servers, PCs, printers, signature pads, and telecommunication devices in order to meet and/or exceed organizational needs, which includes but is not limited to prioritized projects and merger related activities. In addition, this position works directly with end-users and requires excellent communication and follow up skills to ensure end-user satisfaction. This role serves as an individual contributor to the organization and partners with the Technology team as well as serves team members of all levels of the organization.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Professional Associations

SALARY

$88k-111k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

05/27/2024

WEBSITE

mcul.org

HEADQUARTERS

LANSING, MI

SIZE

100 - 200

TYPE

Private

CEO

WILLIAM LOBENHERZ

REVENUE

$10M - $50M

INDUSTRY

Professional Associations

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The job skills required for Technical Support Specialist include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

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Technical support specialists provide computer support for organizations or businesses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/01/2022: Springfield, IL

To become tech support, at minimum, an associate degree or certification with on-the-job training.

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Trains customers on how to use hardware and software.

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Be an Oracle Certified Associate.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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