Overview

Foley & Lardner LLP's Palo Alto office is seeking an Office Operations Manager. This is a leadership position responsible for the management of business functions and the overall day-to-day operations of our Palo Alto and San Francisco office locations. The position has direct responsibility for budget preparation, financial management, business professional supervision, facilities management, policy and procedure administration, and provides operational and strategic support to the Office Managing Partner (OMP).

Responsibilities

• Cultivate and maintain a productive office/work environment, and evaluate and allocate resources as needed
• Responsible for general management, problem solving, and dispute resolution; proactively addresses any and all issues raised on a day-to-day basis by attorneys, paraprofessionals, and business professionals
• Effectively manage local office business professional performance including annual performance review and merit process; provide ongoing guidance, coaching and counseling to ensure performance meets role expectations
• Coordinate with Human Resources as necessary to effectively and proactively address personnel concerns and issues
• Work in tandem with the Department Operating Officers and Regional Director of Administration & Operations (RDAO) to oversee the incoming and departing attorney processes to include on-boarding, integration, and file transfers upon departure
• Attend partner meetings and facilitate communication of office/firm issues or initiatives
• In coordination with RDAO, develop, update, and monitor office budgets, which includes budget variance analysis, expense control activities, and business professional overtime
• Manage local business professional staffing levels in accordance with firm standards
• Oversee incoming and departing business professional processes to include on-boarding and office integration
• Responsible for managing the Life Safety Plan and Emergency Response Team (ERT) for the office
• Responsible for building/premise management to include space allocation, office maintenance and repairs, and participate in office renovations/remodeling in coordination with national facilities department
• Participate in national initiatives as needed
• Performs other related duties as assigned
• Ability to travel to San Francisco office required

Qualifications

• Bachelor's degree in Business Administration or related field required
• Minimum of five (5) years of related business management experience with direct supervision of staff required 
• Must have a strong understanding of accounting/financial principles
• Previous law firm or professional service experience is strongly preferred
• Effective problem solving with the ability to exercise sound judgment in decision making; discretion and respect for confidentiality
• Outstanding comprehension, communication, and interpersonal skills to communicate courteously and effectively with attorneys, professional staff, clients and vendors
• Strong follow up and follow through ability to gather information and meet deadlines
• Strong computer software skills and organizational/time management/prioritizing skills to master daily tasks and other responsibilities

Foley offers a comprehensive benefit program which currently includes Paid Time Off; Paid Holidays; Medical, Dental and Vision insurance; 401(k) Retirement; Disability and Life insurance; Adoption Assistance; Backup Care for Dependents. Pursuant to the California Pay Transparency for Pay Equity Act, the salary range for this Palo Alto based position is between $129,800 - $211,800. These figures represent the full compensation range of this position. The actual offered amount will be determined based on the following factors: education, experience, geographic market, and internal pay equity at Foley.