• Recruit and managing a network of independent Contract Service Centers (CSC).
• Negotiate labor and travel rates with each individual center and for training employees of Contract Service Center.
• Respond quickly to and communicate clearly with Sales team within territory boundaries.
• Provide a high level of support to sales efforts.
• Troubleshoot product problems at a customer location on occasion.
• Work with Service Department at Corporate to ensure CSC rates are accurate and contracts are up to date.
• Responsible for identifying product problems and reporting them back to Corporate on a timely basis.
• Handle homeowner, builder, and service company complaints in the field, as required.
• Develop & conduct both classroom and in field training for dealers and warranty centers to promote the proper installation and troubleshooting of pool equipment.

WHAT WE SEEK

• 5 years’ experience with mechanical equipment installation & troubleshooting.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals,
• Possess effective business writing skills, write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organizations.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Excellent communication and interpersonal skills.
• Proficient in Word, Excel, PowerPoint.
• Experience with Salesforce or other CRM software is a plus.
• Pool experience a plus.
• Bilingual in English / Spanish a plus.

REQUIRED LICENSES/CERTIFICATIONS

WHAT WE OFFER

• 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
• Flexible vacation
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• Company sponsored FUN events!
• Generous product discounts

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.