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1 Customer Service Representative - Ridge Manor Nurseries Job in Madison, OH

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Flowerland Garden Centers of Cleveland
Madison, OH | Full Time
$38k-48k (estimate)
2 Months Ago
Customer Service Representative - Ridge Manor Nurseries
$38k-48k (estimate)
Full Time 2 Months Ago
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Flowerland Garden Centers of Cleveland is Hiring a Customer Service Representative - Ridge Manor Nurseries Near Madison, OH

Provides high-level administrative support to top management in order to ensure successful operations as well as the strategic goals of the Company.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

  • Sales and order processing in-office.
  • Email, phone, and in-person communication with clients to drive profitable sales.

  • Assisting management with customer requests.

  • Inventory management activities and data entry.

  • Filing and managing client and vendor invoices.

  • Enforce and maintain Company policies and procedures.

  • Maintain proper files and paperwork.

  • Provide appropriate paperwork and reports as needed.

  • Maintain neat, professional appearance at all times, including personal appearance as outlined in the employee handbook.

  • Maintain the upkeep and cleanliness of the office and all equipment; notify the corporate office of any needs/issues.

  • Assist other areas of wholesale when necessary or when slow.

REQUIREMENTS

  • Saturday availability.

  • Knowledge of principles and processes for providing excellent customer service. This includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Efficient in Microsoft computer programs, Company e-mail and their capabilities.

  • Knowledge of products and plants is preferred.

  • Ability to adapt to the fast-paced environment of the industry and be flexible and open to new ideas and changes.

PHYSICAL DEMANDS

Prolongedstanding, walking, bending, lifting and climbing at various heights may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

05/08/2024

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