About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

As the Senior Facilities Manager, your primary responsibility will be to oversee building and grounds maintenance, ensuring security, emergency preparedness, and cleanliness in accordance with company policies. You will supervise projects, review maintenance contracts, conduct inspections, evaluate work quality, provide maintenance recommendations, and train employees on workplace safety. As a Senior Facilities manager, you will play a crucial role in maintaining a well-managed and secure work environment for all.

Responsibilities:

• Coordinate and manage maintenance schedules for direct reports and contracts 
• Manage inbound requests from work order management systems and effectively delegate tasks to dedicated teams
• Drive performance by setting and tracking KPIs for the facilities management team
• Maintain project status by scheduling and organizing internal and external workflows of facilities projects
• Meet project deadlines with attention to detail, accuracy, and within the allocated budget 
• Assist Head of Facilities Management in reviewing and approving repair and maintenance proposals, evaluating completed work to ensure high quality and adherence to standards, and provide recommendations for maintenance modifications based on assessments 
• Ensure effective communication of workplace safety precautions
• ​​Recommend maintenance, mechanical, electrical, and facility design modifications in efforts to promote operational and financial efficiency 
• Efficiently handle incoming maintenance requests from Property Management and partner with internal teams to identify and implement effective problem-solving strategiesImplement audit and control systems to ensure compliance with statutory requirements, policies, and contractual obligations 
• Lead and supervise the facility management team in accomplishing maintenance programs, ensuring optimal conditions, appearance, and operations both inside and outside the premises
• Implement ongoing contract review programs to proactively assess the needs of clients, tenants, and occupants, resolving issues to the mutual benefit of all stakeholders
• Ensure that facility management staff consistently delivers positive and prompt responses to requests from clients and building tenants
• Prepare and deliver consolidated reports encompassing budgets, financial reports, contracts, expenditures, and purchase orders relevant to the facilities

• Bachelor’s degree in Facilities Management, Mechanical/Electrical Engineering, or related field, or equivalent work experience 
• 5 years of relevant experience working in Class A high-rise multifamily residential buildings 
• Working knowledge of Mechanical and Fire Systems 
• Experience working with Google Chrome, Microsoft Suite (Word, Excel) 
• Proficiency in English
• Proficiency in Spanish is a plus

Benefits

• Excellent Medical, Dental, and Vision Insurance Plans (fully employer-paid options exist)

• Paid Time Off

• Spending Accounts

• Employee Assistance Program

• Life Insurance

• Disability Insurance

Flow is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.