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Job Details
Job Location
North Tampa Office - Tampa, FL
Position Type
Full Time
Education Level
High School
Salary Range
$17.00 - $19.00 Hourly
Travel Percentage
Up to 25%
Job Shift
Job Category
Information Technology
Description
In this role you will :
The Desktop Support Technician is the central point of contact for all IT related incidents and service requests. The role of the TIER 1 Desktop Support Technician is to provide second line support for all customers of Florida Orthopaedic Institute and Surgery Centers.
The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person (for walk-in customers) and self-service.
Key Responsibilities :
escalating incidents to other support teams where necessary.
About You :
We Would Love It If You Also Had :
Experience in a healthcare facility setting
At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well.
Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI.
We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all.
Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer :
Last updated : 2024-03-07
Full Time
$47k-60k (estimate)
03/09/2024
04/10/2024
jotonline.org
Tampa, FL
<25
The job skills required for Desktop support technician include Customer Service, Desktop Support, Operating System, IT Support, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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