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Customer Service Representative I is responsible for providing a positive customer experience and maintaining excellent customer service standards as outlined in the Cooperative training program.
Ensure that the front office is open and ready for business promptly at 8 : 00 am each morning. Answer telephone in a courteous manner and properly direct and assist members with information that is needed regarding service and associated service requests.
Retrieve and process online applications and requests for service. Properly process new service, changes in service, trouble calls, and tree trims requested from members.
Distribute information; keep members informed on policy, regulations, rules, rates, bylaws, and energy conservation to answer member inquiries.
Lock the safe and front door at the end of each shift.
The above responsibilities are a guide and are not all-inclusive for the essential responsibilities of the position.
Qualifications : Education :
Education :
High school diploma or equivalent required
Experience :
One (1) year general experience in an office environment plus one-year progressive experience as a cashier in a utility.
Additional Requirements :
Working Conditions :
Worker is subject to inside environmental conditions and requires light lifting capabilities. Worker is subject to approximately five to six hours of repetitive motion in the wrists, hands, and / or fingers for data entry.
Worker needs to have the ability to remain seated for several hours of the day. Worker must be able read, write, stand, crouch, reach, grasp and have the ability to receive and give detailed information through oral and written communication.
All applicants are subject to passing a background check and a pre-employment drug screen.
Job Posted by ApplicantPro
Last updated : 2024-05-12
Full Time
Specialty Trade in Construction
$37k-46k (estimate)
05/13/2024
05/18/2024
flkeyselectric.com
BRIGHTON, CO
50 - 100
1988
DOUGLAS J KEYS
$10M - $50M
Specialty Trade in Construction
Established in 1988, Florida Keys Electric Inc. is a premier Electrical Contractor providing electrical, low voltage, and fire alarm services throughout South Florida, The Florida Keys and Key West. Raymond Vazquez, President and Owner of Florida Keys Electric, Inc., has been licensed and insured for over 30 years specializing in commercial and residential construction projects along with local services for private home and business owners. Florida Keys Electric, Inc. is DBE certified and is fully insured, and holds a bonding capacity of $15 million. Whether its a small or large project, we ha...ve the experience and expertise necessary to ensure it is completed on time, within budget, and with precision. As a progressive organization providing all aspects of commercial, residential, industrial and underground electrical contracting, the company has recognized profitable growth by maintaining a reputation of quality and excellence with multiple repeat clients. Florida Keys Electric, Inc. values every customer and makes every effort to meet their requirements and needs. Due to our satisfied clientele and repetitive customer referrals, our reputation speaks for itself. We strive for innovation and continuous improvement. Our trusted employees are held to the highest level of standards to those within as well as outside of the company. When youre in need of a team of professional electrical contractors, make sure we are your first point of contact.
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The job skills required for Customer service representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.