50 Service Manager Jobs in Longwood, FL
Florida Industrial Scale Company is Hiring a Service Manager Near Longwood, FL
Service Manager
Join Our Tight-Knit Team at Florida Industrial Scale Co.!
Florida's largest independent scale dealer is seeking a dedicated and motivated Service Manager to join our dynamic team! If you're looking to play a key role in managing a team, we’re interested in hearing from you. Located in the heart of Longwood, FL, our vibrant city is surrounded by lush greenery, has easy access to nearby state parks, tranquil lakes for water sports, and recreational and cultural amenities, making it a wonderful place to live and work. Experience in our industry is a plus but not required, as we offer in-house training. The ability to multi-task, work under pressure and perform in an ever-changing, fluid environment is a must.
Responsibilities include, but are not limited to:
- Handling customer inquiries and complaints
- Creating and maintaining contractor, manufacturer and customer files
- Screening maintenance agreements monthly for cost and price increases
- Maintaining records of calibration agreements and extended warranty agreements; tracking calibration due dates for customers and company equipment as well as performing initial reviews of calibration agreements on an annual basis
- Ensuring meticulous OSHA tracking, including form completion and timely updates
- Documenting and updating customer records based on interactions
- Tracking, reviewing and renewals of our ISO 17025 certifications and assuring our conformance to the ISO standards
- Tracking truck repairs and service scheduled by technicians; as well as permits, licenses and regulations for the company trucks
- Quoting truck scale installs, maintenance agreements, and repairs
- Reviewing and invoicing service orders
- Overseeing inventory management for entire fleet and warehouse to ensure accurate tracking and efficient operations
- Managing and overseeing tech reviews to ensure quality service delivery
- Various data entry duties
- Developing and maintaining a knowledge base of the evolving products and services
- Handling workman’s comp claims and auto accident claims
- At times, stepping in as Service Coordinator scheduling technicians in 4 regions for daily service calibration calls, emergency service, sales deliveries, shipping and receiving, purchasing, assisting sales with rentals and scheduling, as well as billing and payment collections
- Computer experience is a necessity, including email, MS Word and Excel and conversion of PDF and TIF files, as well as ability to learn new programs quickly a plus
- Scheduling and management experience
- Good geographical knowledge of the state of Florida
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Proven ability to effectively lead and manage a team to achieve organizational goals
- Strong mathematical and literacy skills required, coupled with adept problem-solving abilities and strong prioritization skills
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional attitude is a must
- Excellent written and verbal communication skills with a strong ability to follow directions
- Self-motivator
- Experience or knowledge in the scale industry is a plus
Why Chose Florida Industrial Scale Co.?
- Competitive compensation package with a generous salary and benefits
- Health insurance
- Retirement plans
- Potential for quarterly bonuses
- Substantial paid time off
- Holiday pay
- Flexible scheduling options
- Supportive and inclusive culture with a teamwork mindset
At Florida Industrial Scale Co., we stand by creating a work environment that values its tight-knit team of highly-motivated employees. Longwood offers a strong community spirit, convenient location, and a high quality of life, making it an appealing place to call home while making a meaningful impact in the industrial scale industry. We believe that a positive team culture is essential for delivering exceptional customer service and fostering employee growth. Apply today if you’re ready to showcase a blend of leadership and customer service abilities and seeking both professional and personal growth opportunities. We can’t wait to hear from you!
Job Type: Full-time
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Summary
Full Time
$84k-109k (estimate)
05/12/2024
09/07/2024
floridascale.com
Jacksonville, FL
25 - 50
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The job skills required for Service Manager include Customer Service, Leadership, Problem Solving, Scheduling, Products and Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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