Duties:
- Make outbound calls to customers to provide assistance and resolve any issues or concerns they may have
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Follow up with customers to ensure their satisfaction and address any additional needs or questions
- Collaborate with other team members to improve overall customer service experience

Requirements:

-Bilingual Korean or Spanish
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Previous customer service experience is preferred but not required
- Proficiency in using computer systems and software applications
- High school diploma or equivalent

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Midway City, CA 92655: Relocate before starting work (Required)

Work Location: In person