Responsibilities

• Maintain all banquet standards and steps of service, ensuring appropriate skills are met to satisfy the needs of the operation
• Maintain and execute all assigned events while working alongside the bar and culinary teams
• Hands-on execution of the daily operations of the banquet department including assisting with staff assignments, pre-shift meetings, and supervising staff
• Review all details of BEO’s and check all room sets prior to each event for accuracy including china, glassware, silverware, linen, and floor plan
• Interact with members and their guests, providing responsive service and developing an awareness of members likes and preferences
• Maintain communication with all departments to ensure guest service needs are met
• Attend and participate in regularly scheduled departmental team meetings
• Coordinate with housekeeping and facilities to ensure all areas are set and guest-ready
• Coordinate with the banquet manager and event contact for seamless event execution
• Provide guests at catered events exceptional service throughout all phases of their experience at the Club while holding full menu knowledge and preparation methods
• Maintain all equipment, tools, supplies, and appearance of the event spaces while ensuring all equipment is in working order
• Work closely with the catering sales and banquet culinary operations teams to participate in successful banquet events throughout the club
• Maintain confidentiality of all members and Club information
• Follow grooming and uniform standards established for this role
• Work as a team, effectively communicating with management and co-workers
• Ensure that all member, guest and employee areas are maintained in a safe and secure environment
• Performs all other duties as directed by immediate supervisors

Qualifications

• Minimum of 2-3 years banquet experience at a luxury hotel, high-end restaurant, or private club with similar operational responsibilities
• Minimum of 3 year experience in supervising staff, including assignment of duties, evaluating service, and conducting disciplinary action as required
• Ability to read and interpret documents, ordering guides, inventory sheets, and scheduling
• Excellent communication skills, both verbal and written
• Ability to prioritize and organize work assignments and multi-task
• Possess good computer skills, being proficient in Excel, Word, and having knowledge of operating POS systems
• Must have a positive attitude, be self-motivated, polite, and energetic
• Punctuality and regular and reliable attendance.
• Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (Safe Harbor 401k, Traditional & Roth Options)
• Life & AD&D Insurance
• Paid Time Off (Vacation, Sick & Holidays)
• Paid Short Term & Long-Term Disability
• Family Leave (Paid Maternity & Paternity)
• Professional Training & Development
• Complimentary Meals & Snacks in our Employee Cafeteria
• Wellness Programs & Resources