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About FirstService Residential:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
**Must live in the states of Florida, Texas, North Carolina or Nevada for Remote Customer Care employment.
Job Overview:
As a Remote Customer Service Associate, you'll be responsible for assisting homeowners, escrow companies, realtors and REO institutions via telephone and e-mail. You will provide feedback to Community Management staff, as well as assist residents regarding unit and community information.
Job Responsibilities:
Pre-employment Training
Equipment/Specifications Required:
Internet connection
Skills & Qualifications:
Benefits:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, and a 401k with company match.
Job Type: Full-time
Salary: $14.50 - $15.00 per hour
Benefits:
Experience level:
Shift: Full time and part time shifts available*
Weekly day range:
Full Time
Business Services
$43k-56k (estimate)
03/29/2024
04/10/2024
fsresidential.com
LOS ANGELES, CA
200 - 500
2007
Private
GREGG EVANGELHO
$50M - $200M
Business Services
FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.
The job skills required for Remote Customer Care Associate include Customer Service, Customer Care, Problem Solving, Call Center, Written Communication, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Care Associate positions, which can be used as a reference in future career path planning. As a Remote Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Care Associate. You can explore the career advancement for a Remote Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.