Duties and Responsibilities:

• Monitor the implementation and effectiveness of procedures and programs
• Evaluate financial and statistical data, program needs and problems, and makes recommendations for improvements
• Develop, utilize, revise, interpret, and ensure compliance with The Company and facility policies and procedures
• Monitor subcontracted services to include pharmacy, lab, x-ray, and specialty providers
• Maintain communication and a good working relationship with facility administration, The Company employees, correctional personnel, contracted providers, and outside agencies
• Evaluate and recommend methods of improving operational efficiency and cost effectiveness
• Oversee recruitment, orientation, and performance evaluations of employees
• Provide regular staff meetings and ensure effective communication with all staff on all shifts
• Assume responsibility for planning, providing, and monitoring staff orientation and participation in education and staff development programs
• Assist in recruitment of contracted professional providers (physicians, dentists, psychologists, etc.)
• Ensure appropriate licensure, credentialing, and insurance coverage on all medical personnel, i.e. physicians, nurses, dentists, psychologists and social workers
• Oversee services rendered by contractors and professional staff
• Ensure reports are submitted as required in a timely and accurate manner
• Audit weekly logs and accounts payable forms, forwards them to the The Company home office as required
• Screen all requests for records and approve/disapprove responses as appropriate
• Maintain confidentiality and security of health records and medical information
• Review status of patients with serious health problems ensuring all necessary intervention and treatment is completed
• Monitor in-patient hospitalizations closely with utilization management to ensure early release whenever possible
• Audit referrals to outside consultants
• Closely monitor all potential catastrophic illnesses and explores utilizing all appropriate means of limiting both The Company and contractor's liabilities
• Monitor pharmacy use to ensure adherence to formulary
• Oversee the utilization of special housing, infirmary beds, and outside inpatient and outpatient services for appropriateness and quality of services provided
• Maintain an awareness of overall concepts of managed care and make administrative judgments to ensure care provided is compatible with these concepts
• Function as a liaison between other professional organizations
• Ensure, where available, NCCHC accreditation of the medical program by ensuring the presence of the required level or organizational efficiency and the provision of approved and appropriate medical services
• Accept on-call status
• Attend seminars, workshops, and conferences
• May be asked to travel overnight for two to four days
• May be asked, but not required, to relocate temporarily or permanently as needs require
• Promote Quality Improvement standards by actively participating in the quality of care screen audits
• Post Orders, if applicable, per site contract
• Perform other duties as assigned

Required Experience & Education:

• Three (3) or more years administrative, management and supervisory experience
• Bachelor's Degree in Nursing, Health Administration, Business Administration or health related field

Minimum Competencies / Technical skills:

• Delivery and administration of correctional medical, dental and mental health care recommended
• Organizational experience in operations and planning required
• Sound decision-making skills required
• Experience in managing budgets and analyzing contracts preferred
• Current BLS certification

Work Environment:

• This role is located within a Correctional facility
• The Health Services Administrator role is primarily an indoor, office setting but may occasionally require on-site travel for specific projects

Physical Requirements:

The position requires the ability to lift to 25 lbs. There are varying amounts of standing & walking, frequent sitting, and frequent close eye work (computers, typing,reading, writing, charting, etc.), Physical demands may vary depending on assigned work areas and work tasks.

Overview:

The Health Services Administrator (HSA) is a professional administrator who manages and evaluates the Health Care Delivery Program in accordance with State and Local Regulations; ensures medical, dental, and mental health program activities are based upon goals, objectives, aims, and policies and procedures of The Company and the facility; and are compliant with ACA, NCCHC and State accreditation standards.