SENIOR CHILLER TECHNICIAN

Location: Austin, TX

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 290 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

POSITION OVERVIEW

We are currently seeking an experienced Senior Chiller Technician to join the fast-growing FirstCall team. The ideal candidate will have a can-do attitude and strong problem- solving skills, as well as a high level of customer service.

JOB RESPONSIBILITIES

• Perform routine, and unscheduled, maintenance and repair of industrial mechanical systems including air cooled chillers, centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, variable air volume systems, etc
• Diagnose and repair of machine and equipment defects including electronic, mechanical, and electrical components related to these systems
• Conduct preventive maintenance, repair, installation, general servicing, and troubleshooting of mechanical HVAC systems
• Responsible for high levels of customer satisfaction through direct, on-site, customer interface
• Mentor peers on mechanical HVAC installation & service activities
• Properly completes required project and service documentation
• Service, troubleshoot, and repair commercial/industrial Chiller and Refrigeration Equipment
• Inspect, Service, Repair, and Modify compressors, evaporators, condensers, pumps, expansion valves, controls
• Perform routine preventative maintenance
• Diagnose, repair, and replace defective parts in units
• Comfortable and knowledgeable in electrical including electrical components, timers, contactors, relays
• Follow and read blueprints, specifications, wiring diagrams, and instructions

BENEFITS

• Competitive pay, paid weekly
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date 401k retirement savings with 4% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP) Generous Employee Referral Program - $2,500
• EAP – Employee Assistance Program
• Company vehicle or allowance
• Mobile phone or phone allowance
• Company uniforms & work boot allowance
• Affiliate Company transfers

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local service manager, and has a responsibility to the entire service team and all of our customers.

BEHAVIORAL PROFILE

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, traveling to multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job:

the employee is regularly required to use hands to operate computer keyboard, reach with hands and arms.

The employee frequently is required to stand, walk, and sit.

The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds without assistance.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

• High school diploma or GED
• 6 years of experience within a chiller technician roll, preferred
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Available to work flexible hours and on-call shifts as needed
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
• Sufficient physical agility to work in awkward places and from ladders or scaffolding as required by particular jobs
• Physical ability to endure high and low outside temperatures
• Valid driver's license
• Active EPA certificate