Please apply by submitting your resume, cover letter (INCLUDING SALARY REQUIREMENT) and professional references. Thank you for your interest and we look forward to unleashing our potential, TOGETHER !

First Rate Field Services is DEDICATED to its employees and maintaining a
STRONG, POSITIVE culture. Along with our strong management support system we offer:

• Excellent PTO Package, after 60 days
• Competitive Salary, Incredible Advancement Opportunities
• Randomized Incentives
• Energetic Atmosphere

Company Overview
First Rate Field Services is an industry leader in residential property preservation. FRFS is a full-service property preservation company with a boots-on-the-ground approach for lenders, servicers, mortgage bankers, private investors, and asset managers. First Rate Field Services is a veteran-run company. You can learn more about us and apply
today by visiting our website https://www.firstratefieldservices.com/.

Position
❖ Communicating with recurring service vendors on properties including timeline adherence, quality standards, and negotiating pricing
❖ Sourcing local subcontractors/companies to complete recurring services such as grass cuts and snow removals
❖ Answers management requests or inquiries concerning billing, timelines, and report problem areas
❖ Ensures appropriate order issuing, in accordance with timelines and requirements for recurring services
❖ Responsible for field rep interaction throughout the assigned territory/client
❖ Responsible for improving customer satisfaction through adhering to timelines and quality standards
❖ Continually maintain a working knowledge of department-specific items and tasks
❖ Utilizing internal software systems and Microsoft Office productivity software for workload management
❖ Performs other duties as assigned

Knowledge Skills and Abilities
❖ Effective communication skills both oral and written
❖ Past Sales experience
❖ Ability to quickly learn company and client software
❖ Ability to prioritize and effectively manage daily workload
❖ A positive approach to problem-solving
❖ Efficient negotiation skills
❖ Strong organizational skills
❖ Proficient with computers and computer programs
❖ Strong customer service skills
❖ Ability to have a quiet work-from-home environment, complete with capable high-speed internet and free from distraction

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Recurring Services Management: 2 years (Preferred)
• Third Party Recruitment: 1 year (Preferred)

Location:

• Columbus, OH (Required)

Work Location: Remote