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Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing.
Responsibilities
Requirements
Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
Benefit Highlights
About UsFirst Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Follow UsFacebook -- facebook.com/FirstHorizonBankTwitter -- twitter.com/FirstHorizonBnkLinkedIn -- linkedin.com/company/first-horizon-bankInstagram -- instagram.com/first_horizonYouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
Full Time
Banking
$50k-60k (estimate)
12/06/2023
03/28/2024
firsthorizon.com
MEMPHIS, TN
3,000 - 7,500
1864
Public
D BRYAN JORDAN
$3B - $5B
Banking
First Horizon is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.
The following is the career advancement route for Client Specialist positions, which can be used as a reference in future career path planning. As a Client Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Specialist. You can explore the career advancement for a Client Specialist below and select your interested title to get hiring information.
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Quotes from people on Client Specialist job description and responsibilities
They build and nurture strong personal relationships with clients.
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Perform other administrative duties as required to build business for clients.
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Responds to inbound requests from all channels (phone, portal, e-case) within prescribed service levels.
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Monitors, documents and manages the resolution process in a timely manner while effectively communicating status with the client to maintain a high degree of client satisfaction.
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Assist in the creation and maintenance of user and procedural documentation.
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Career tips from people on Client Specialist jobs
A good client specialist always consistently deliver a high level of service to achieve and maintain high client and broker satisfaction levels and support client and member retention.
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The number one skill you need to excel in customer service is problem-solving.
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Client Specialist need to show that they are perfectly capable of talking about your product.
03/19/2022: San Diego, CA
Client specialist need a customer focus and should be willing to bear any situation to make sure the customer remains happy with your service.
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There are many different skills required to be considered qualified as a Marketing Specialist.
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